Service and Repair, 800/944-2904 | Bosch Appliances WTA 3500

Moisture Sensor

Occasionally the moisture sensors will need cleaning, due to a build-up of a fine layer of lime scale on the inside of the drum. This build-up of lime scale can be easily removed by wiping the sensors, the metal inserts in the paddles, and the inside of the drum with a soft cloth soaked in vinegar (use white vinegar). See Figure 10.

Figure 10.

SERVICE and REPAIR

The Bosch dryers require no special care other than the care and cleaning noted above. If you are having a problem with your dryer, before calling for service please refer to Table 2, SELF-HELP section, following. If service becomes necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your Bosch washer and are not pleased with the service you have received:

•First, please contact your installer or the Bosch Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem.

•If after working with your installer or service person the problem still has not been resolved to your satisfaction, please let us know by either writing to us at,

BSH Home Appliances

2800 South 25th Avenue

Broadview, IL 60153

or, calling us at,

1-800/944-2904.

Frost Protection (WTL models only)

The WTL models, since they remove moisture by condensing the water out of the air and then pumping the water to drain, should never be installed in an area subject to freezing. Also, if the dryer is to be transported where it would be subjected to freezing the dryer must be completely emptied of water before transporting.

Please be sure to include, if writing, or have available, if calling, the following information:

•Model Number

•Serial Number

•Date of Original Purchase

•Date Problem Originated

•Explanation of Problem

Also, if writing, please be sure to include a daytime telephone number.

You will find the model number and serial number information on the rating plate located on the inside of the door above the lint filter. See Figure 1.