13
PROBLEM PROBABLECAUSE SOLUTION
Constant pilot won’t light. a. Gas isn’t turned on.
b. Clogged constant pilot tubing.
c. Constant pilot valve isn’t turned on.
a. Turn manual gas valve on. If using
flexible connector with quick
disconnect, make sure quick disconnect
is completely engaged.
b. Turn fryer and manual gas valve off.
Clean tubing.
c. Turn constant pilot valve on and adjust
pilot flame height to 3/8 to 1/2 flame.
Runner pilot tube won’t light. a. Gas isn’t turned on.
b. No electricity to fryer (BB & TS models).
c. Gas valve knob in incorrect position
(AA & CMG models).
d. Hi-Limit has been activated.
e. Clogged runner pilot orifice(s).
f. Drain valve isn’t pushed in completely
(fryers with built-in filter system).
a. Turn manual gas valve on. If using
flexible connector with quick
disconnect, make sure quick disconnect
is completely engaged.
b. Plug fryer into approved outlet.
c. Rotate gas valve knob to pilot position.
Depress and hold for 30 seconds.
d. Push Hi-Limit reset button located under
control panel.
e. Turn fryer and manual gas valve off.
Clean orifice(s) and other parts as
necessary.
f. Push in and latch drain valve handle to
activate rear drain safety switch. Turn off
fryer & turn back on.
Runner pilot won’t stay lit. a. Low gas supply or pressure.
b. Dirty runner pilot tube or pilor orifice(s).
c. Low pilot flame height.
d. Flame switch control is faulty
(BB & TS models).
e. Hi-Limit has been activated.
f. Exhaust problems or drafts in kitchen.
g. Thermopile or gas valve is faulty
(AA & CMG models).
h. Delayed ignition.
a. Verify if size of incoming gas line to fryer
and manifold gas pressure are
adequate.
b. Turn fryer and manual gas valve off.
Clean orifice(s) and pilot tube.
c. Adjust pilot flame height.
d. If it takes more than 60 seconds for pilot
to stay lit, replace flame switch control.
e. Push Hi-Limit reset button located under
control panel.
f. Install or adjust flue restrictors. If problem
persists, contact your HVAC
representative.
g. Perform millivolt tests. Replace faulty
thermopile or gas valve.
h. See diagnosis on page 14.
SERVICE DIAGNOSIS

The following diagnosis is only to be used as a guide to qualified service personnel. Keating

recommends that you use a qualified service company. Call 1-800-KEATING if you need

assistance in locating a qualified service company.

TROUBLESHOOTING CHART