troubleshooting
NORMAL OPERATING SOUNDS
The following sounds are normally heard during the operation of the washer:
•Tumbling sounds: This is normal as the heavy wet clothes in the washer are continuously being tossed around.
•Air rushing noise: This happens when the washer tub spins at a very high RPM.
•Wash and rinse cycles going on and off will also make clicking sounds as well as spraying and water splashing sound.
•Drain pump operational sound, when dirty water is being drained.
troubleshooting
TROUBLE | POSSIBLE CAUSE | POSSIBLE REMEDY |
Washer/Dryer does | The appliance is not properly | Insert the plug into the |
not start | plugged in. | power socket securely. |
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The wash/dry cycle | A. The door has not been closed | A. Close the door and try it |
does not start | properly. | again. |
| B. The delay start has been selected. | B. Cancel the delay start |
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The washer does | A. The inlet hose is not connected | A. See "installation" |
not take in water | to the tap. | B. Open the water tap. |
| B. The water tap has not been | |
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| opened. | C. Make sure water hoses |
| C. The faucet or valve may need to | are not kinked, twisted, or |
| tangled. | |
| be open more fully. | |
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| D. There is no water supply in the | D. Check another faucet in |
| house or the water pressure is | the house to make sure |
| too low. | that household water |
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| pressure is adequate. |
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There is water on | A. The water leakage could be caused | A. Check all connections. |
the floor | by an improperly connected drain |
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| hose or water hose. | B. Check plumbing or consult |
| B. You may have a clogged or slow | a professional plumber. |
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| |
| draining sink or standpipe. | C. Make sure to use HE (High |
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| C. You may have used incorrect or | Efficiency) detergent only. |
| too much detergent |
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The water will not | A. This could be caused by your | A. Make sure the end of the |
drain from the | drain hose set up. The drain | hose is not immersed in |
washer | hose support bracket should | water. |
| be looped over a sink or into a | B. Check to see that the |
| standpipe that is between 2'6" | |
| button trap is clean and | |
| and 3'3" high. | |
| dust free. | |
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| B. Button trap may be full |
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h isl Eng
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