Polycom 40/0 manual User Interfaces, Web-based Admin Portal, User Permissions through Admin Portal

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User Interfaces

RealPresence Capture Server provides four interfaces that are used for specific purposes: Web-based Admin Portal, Web-based User Portal, TV User Interface, and Console.

Web-based Admin Portal

This section introduces how to access the web-based Admin Portal and its fundamental layout. You can access the Admin Portal via a compatible web browser and do the following:

Configure the system.

Set up recording parameters.

Monitor system use and health.

Dial out to endpoints to record meetings, disconnect calls in progress, and create different transcoded versions of archived calls.

Download media files and give admin users a quick way to access and play archives and live streams.

RealPresence Capture Server system allows up to 200 users with admin rights to log in to the Admin Portal at the same time.

Polycom now offers a virtual edition of the RealPresence Capture Server system, this edition is packaged as an Open Virtualization Archive (OVA) file. The OVA file contains the RealPresence Capture Server application and information about its virtual machine environment. It can be installed as a virtual instance on a host machine running VMware vSphere.

User Permissions through Admin Portal

You can log in to the Admin Portal as an administrator, an auditor or an user. The following table explains user permissions.

User Permissions

Content

Auditor

Administrator

User

 

 

 

 

 

 

Accessible

System logs

All pages

Archives and live

information

 

 

streaming.

 

 

 

 

 

Operation

View and download system

View, edit, and

Access archives,

permissions

logs.

delete

view live

 

 

 

streaming and

 

 

 

make recordings.

 

 

 

 

 

Polycom, Inc.

 

 

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Contents Polycom RealPresence Capture Server, Virtual Edition Page Contents Page Record and Playback Fault ManagementUpgrade, Backup, Restore, and Migrate Live Streaming/VoDAppendix B Configure External Servers Manage Archives and Live Streams Using the User PortalAppendix a Console Commands Appendix C Configure the Server Working with VCS 102Polycom, Inc System Overview Maximum Record Port Feature Description Port licenseCapacity Video Call Playback Live Streaming Resources UsageConference Call or Endpoint Call Multi-user Login Capacity MP4 People Video Content VideoLocal Media Storage Capacity 128,000 103 700 33,950 User Interfaces Web-based Admin PortalUser Permissions through Admin Portal Search and Refresh Lists To log in to the Admin PortalWeb-based User Portal To search for a target item in the listTV User Interface TV user interface also called the TvuiUnderstand the Main Menu Fecc and Dtmf Operation Keys ScenarioConsole VMWare vSphere 5.5 Hardware InstallationHardware Requirements Polycom, Inc Resource and License Management Software InstallationSoftware Requirements Licence of Capability License Set up RealPresence Capture Server in a Virtual EnvironmentWeb Browser and OS Requirements Examples Configure NFS RequiredMake sure the NFS service has been installed and is running Product Activation Restart the NFS serviceGo to Licensing & Product Registration Activation/Upgrade Obtain the Product Activation Key from PolycomParameter Description To download Capture Server software and VE versionTo view the system activation status Fast Configuration Wizard System InitializationConfigure IP Settings through Console Configure System TimeSet IP Parameters Description Configure IP Settings through Admin PortalTo set IP General System Network Parameters Description Configure the following general settingsClick OK. The system restarts to apply your changes Set Route Parameters DescriptionSignal Connection Parameters Description System ConfigurationSignaling Connection Check System Status on HomeSystem Alerts Signaling Server StatusSystem Information Hardware StatusExternal Server Status Manage Users and GroupsWeb Connections User RolesModify User Information To modify user password local user onlyClick Change Password To modify user informationSet Recording Parameters Create and Manage GroupsConfigure the following settings Record Parameters DescriptionTo register the system to a gatekeeper to make H.323 calls Configure Signaling Settings323 Gatekeeper Parameters DescriptionTo configure the SIP settings Go to Configuration Signaling Settings SIPGo to Configuration System Time Configure Port SettingsTo configure the port Set the System TimeTo save your files on a network file system Configure Media Storage SettingsClick Configuration Media Storage Settings To configure multicast parameters Configure Multicast SettingsConfigure Multicast Go to Configuration Multicast SettingsMulticast of a Live Streaming To start a multicast when multicast is disabledMulticast To view a multicast streamingCertificate Types Install the Certificate in the SystemCertificate Management Create a Certificate Signing Request Install a Certificate Authority’s CertificateTo install a certificate for a trusted root CA To create a certificate signing requestTo view the certificate details You can review installed certificate detailsView Certificate Details Enter certificate informationClient Certification To enable the client certificate validationRemove a Certificate Use Ocsp to Obtain Revocation StatusTo configure Ocsp Configure QoSUse Http protocol to access website To enable Http protocol for server websiteConfigure Snmp Configure the following security settings To configure Snmp settingsConfigure the following agent parameters Go to Configuration Active Directory DiagnosticsTo configure an Active Directory server Active DirectoryPassword Settings Security Policy Parameters DescriptionValid password Customize IVR Information Go to Configuration CustomizationUI Customization To customize the IVR informationCustomizing UI Logo Default IVR Messages Message Type Message Text When PlayedWhere Start Recording Immediately  Admin Email Settings Portal SettingsSetup E-mail  Service Email SettingsSession Maximum Number Per Application Portal Setting Configuration Parameter DescriptionSession Idle Timeout specifies the number Record and Playback Configure TemplatesConfigure Recording Templates To view a recording templateSame as configured under Configuration Call Settings Configuration Call Settings on Admin PortalVideo To set max call length for recording and streaming calls Max Call LengthTo edit or delete a recording template Click the recording template you want to changeTo define a transcoding template Configure Transcoding TemplatesTo set max call length for streaming only calls Go to Template Transcoding TemplatesOnly when content is absent » Go to Template Transcoding Templates To configure a transcoding template for IIS media serverTo view a transcoding template Select ISM for Media TypeTo edit or delete a transcoding template Configure VRRsTo configure a transcoding template for Wowza media server To define a VRRClick the VRR entry you want to edit or delete Start a RecordingTo edit or delete a VRR Dial Out Parameters Description To start a recording from the Admin PortalDial in from Endpoint To start recording by dialing RealPresence Capture Server Record from RMX via Recording LinkChange Conference Layout for RMX Hosted Calls To set conference layout type in a recording templateTo change conference layout type for an ongoing call To start point-to-point recording from Admin PortalPoint-to-point Recording  1x2 Dual view to recording serverTo play back archives using the quick code Video Call Play Back when Dialing in from EndpointTo view the quick code of an archive from Admin Portal Video Call PlaybackTo start a playback call Video Call Playback when Dialing out from Capture ServerRMX Playback RMX 8.5 or higher  SIPGo to Signaling Connection and click Multi-bitrate Live Streaming To configure live streams in recording templateLive Streaming Select a recording template Click EditStart Live Streaming Configure External Media ServersConfigure IIS or Wowza Media Server View Live Streaming InformationConfigure the following basic settings Configure Windows Media ServerTo configure Windows Media Server Click Windows Media Server under ServerEnable Live Streaming Parameter Configure Akamai CDNTo configure Akamai Media Server Publish Manage StreamsGo to Template Events Pre-link EventTo create a pre-link event StreamsPre-link Event Parameters Description Select the event you want to change Click Edit To edit a pre-link eventTo obtain the pre-link URL extension Select an event from the listGo to Home Signaling Connection area, click Dial out to recordTo start the pre-link recording Copy prelink informationView Archive Details Media ManagementManage Archives Play Back and Download ArchivesTo download one or several archives from Archives To play back archives through the Admin PortalManage Archives To download one or several media files from Media FilesTo add new media files Dynamic ArchivingTo delete one or several archive files Archives list, select an archiveTo view transcoding status Transcoding Task ControlTo delete a media file To stop an ongoing transcodingTo restart a transcoding To update your system software to the latest version System AdministrationSystem Upgrade and Fallback To fall back the image, configuration and IVR messagesTo configure the log settings System Log ConfigurationConfigure Log Settings Go to Admin Log SettingsLog Management Backup and Restore System ConfigurationRestart and Shut Down the System To back up current system configuration Back Up and Restore Media FilesConfigure an FTP Server for Backup Go to Admin Config Backup/RestoreFinish Alternate FTP Server Configuration if needed FTP Server Parameters DescriptionTo log in to the User Portal Manage Archives and Live Streams Using the User PortalTo switch to the Admin Portal from the User Portal RealPresence Capture Server User PortalTo play back archives through the User Portal To view archive detailsTo search archives To view your live streaming from the User Portal View Live StreamingCall To start point-to-point recording from User PortalClick Call Dial out to record Configure the relevant settings Click OKDial out from Capture Server through User Portal To log in to Console via SSH Appendix a Console CommandsLogin Console To configure Static IP Address for LAN 1 or LAN Console Command DescriptionsNetwork Settings Select Static Address Setup, click OK or type EnterReset Config Reset Console PasswordReset Portal Admin Password To configure Dhcp IP Address for LAN 1 or LAN Windows Media Server RebootPing Show ShutdownFallback ExitAppendix B Configure 3rd Party Media Servers Configure the Wowza Media ServerWowza Server Parameter Description Click Add Configure the following basic settingsGo to Server Wowza Choose between Rtsp streaming and Rtmp streamingEnable VoD Parameter Description Double click Authentication Configure the IIS Media ServerTo configure the IIS media server To create a VRR for use with an external serverGo to Server IIS IIS Media Server Parameters Description Enable IIS for Live Streaming Parameter DescriptionEnable VoD for IIS Parameter Description Go to Server Windows Media Server Configuring the Windows Media ServerTo configure the Windows Media Server On the Action panel, click AddExternal Media Servers Parameters Description Parameter Description Configure VCS for SIP Calling Appendix C Configure the Server Working with VCSConfigure VCS for H.323 Calling To configure VCS callingVCS Zone Parameters Settings TCPSet search rule parameters