Polycom 40/0 Record from RMX via Recording Link, Change Conference Layout for RMX Hosted Calls

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Record and Playback

To start recording by dialing RealPresence Capture Server:

»Enter the E.164 prefix or H.323 ID or SIP URL of RealPresence Capture Server on the user interface of an interoperable endpoint, for example, from remote control of HDX or Group Series.

If your system or endpoint is not registered to the gatekeeper or to a SIP server, call the system IP address instead.

You can also dial in to a VRR directly to start recording by dialing one of the following: For H.323 calls

[RealPresence Capture Server IP]##[VRR number]

For example, if the RealPresence Capture Server IP is 11.12.13.14, and the VRR number is 4096, dial 11.12.13.14##4096.

[RealPresence Capture Server E.164 prefix][VRR number]

For example, if the RealPresence Capture Server E.164 prefix number is 8888, and the VRR number is 4096, dial 88884096.

For SIP calls

[VRR number]@[RealPresence Capture Server IP]

For example, if the RealPresence Capture Server IP is 11.12.13.14, and the VRR number is 4096, dial 4096@11.12.13.14.

[SIP peer prefix][VRR number]

If the system has been registered to a SIP server, the SIP server should configure CaptureServer as a SIP peer. For example, if the SIP peer prefix of the Polycom RealPresence Capture Server system is 8888 and the VRR number is 4096, the dial string should be 88884096.

Record from RMX via Recording Link

Capture Server can automatically record, or automatic record and stream, when RealPresence Collaboration Server (RMX Series) is configured with a Capture Server Recording Link has enable in RMX Conference Profile. Refer to the Collaboration Server (RMX Series) Getting Started Guide and Administrator’s Guide.

Change Conference Layout for RMX Hosted Calls

Once the Capture Server Recording Link is enabled on RealPresence Collaboration Server system (version

8.4or higher), a user dials into a conference hosted on RealPresence Collaboration Server, the layout can be changed once Capture Server is connected when configured with SIP calls only.

To set conference layout type in a recording template

1Go to Template > Recording Templates.

2Select a recording template you want to edit.

3Click Edit.

4Choose from the Conference Layout drop-down list:

Auto: Automatic layout according to conference setting at RMX side to recording server

1x1: Single view to recording server.

Polycom, Inc.

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Contents Polycom RealPresence Capture Server, Virtual Edition Page Contents Page Upgrade, Backup, Restore, and Migrate Fault ManagementRecord and Playback Live Streaming/VoDAppendix a Console Commands Manage Archives and Live Streams Using the User PortalAppendix B Configure External Servers Appendix C Configure the Server Working with VCS 102Polycom, Inc System Overview Maximum Record Port Feature Description Port licenseCapacity Video Call Playback Live Streaming Resources UsageConference Call or Endpoint Call Multi-user Login Capacity MP4 People Video Content VideoLocal Media Storage Capacity 128,000 103 700 33,950 User Interfaces Web-based Admin PortalUser Permissions through Admin Portal Web-based User Portal To log in to the Admin PortalSearch and Refresh Lists To search for a target item in the listUnderstand the Main Menu TV user interface also called the TvuiTV User Interface Fecc and Dtmf Operation Keys ScenarioConsole VMWare vSphere 5.5 Hardware InstallationHardware Requirements Polycom, Inc Resource and License Management Software InstallationSoftware Requirements Licence of Capability License Set up RealPresence Capture Server in a Virtual EnvironmentWeb Browser and OS Requirements Examples Configure NFS RequiredMake sure the NFS service has been installed and is running Go to Licensing & Product Registration Activation/Upgrade Restart the NFS serviceProduct Activation Obtain the Product Activation Key from PolycomParameter Description To download Capture Server software and VE versionTo view the system activation status System Initialization Fast Configuration WizardConfigure System Time Configure IP Settings through ConsoleSet IP Parameters Description Configure IP Settings through Admin PortalTo set IP Click OK. The system restarts to apply your changes Configure the following general settingsGeneral System Network Parameters Description Set Route Parameters DescriptionSignaling Connection System ConfigurationSignal Connection Parameters Description Check System Status on HomeSystem Information Signaling Server StatusSystem Alerts Hardware StatusWeb Connections Manage Users and GroupsExternal Server Status User RolesClick Change Password To modify user password local user onlyModify User Information To modify user informationCreate and Manage Groups Set Recording ParametersRecord Parameters Description Configure the following settings323 Configure Signaling SettingsTo register the system to a gatekeeper to make H.323 calls Gatekeeper Parameters DescriptionGo to Configuration Signaling Settings SIP To configure the SIP settingsTo configure the port Configure Port SettingsGo to Configuration System Time Set the System TimeTo save your files on a network file system Configure Media Storage SettingsClick Configuration Media Storage Settings Configure Multicast Configure Multicast SettingsTo configure multicast parameters Go to Configuration Multicast SettingsMulticast To start a multicast when multicast is disabledMulticast of a Live Streaming To view a multicast streamingCertificate Types Install the Certificate in the SystemCertificate Management To install a certificate for a trusted root CA Install a Certificate Authority’s CertificateCreate a Certificate Signing Request To create a certificate signing requestView Certificate Details You can review installed certificate detailsTo view the certificate details Enter certificate informationRemove a Certificate To enable the client certificate validationClient Certification Use Ocsp to Obtain Revocation StatusUse Http protocol to access website Configure QoSTo configure Ocsp To enable Http protocol for server websiteConfigure Snmp Configure the following security settings To configure Snmp settingsConfigure the following agent parameters To configure an Active Directory server DiagnosticsGo to Configuration Active Directory Active DirectorySecurity Policy Parameters Description Password SettingsValid password UI Customization Go to Configuration CustomizationCustomize IVR Information To customize the IVR informationCustomizing UI Logo Default IVR Messages Message Type Message Text When PlayedWhere Start Recording Immediately Setup E-mail Portal Settings Admin Email Settings  Service Email SettingsSession Maximum Number Per Application Portal Setting Configuration Parameter DescriptionSession Idle Timeout specifies the number Configure Recording Templates Configure TemplatesRecord and Playback To view a recording templateConfiguration Call Settings on Admin Portal Same as configured under Configuration Call SettingsVideo To edit or delete a recording template Max Call LengthTo set max call length for recording and streaming calls Click the recording template you want to changeTo set max call length for streaming only calls Configure Transcoding TemplatesTo define a transcoding template Go to Template Transcoding TemplatesOnly when content is absent To view a transcoding template To configure a transcoding template for IIS media server» Go to Template Transcoding Templates Select ISM for Media TypeTo configure a transcoding template for Wowza media server Configure VRRsTo edit or delete a transcoding template To define a VRRClick the VRR entry you want to edit or delete Start a RecordingTo edit or delete a VRR Dial Out Parameters Description To start a recording from the Admin PortalDial in from Endpoint Change Conference Layout for RMX Hosted Calls Record from RMX via Recording LinkTo start recording by dialing RealPresence Capture Server To set conference layout type in a recording templatePoint-to-point Recording To start point-to-point recording from Admin PortalTo change conference layout type for an ongoing call  1x2 Dual view to recording serverTo view the quick code of an archive from Admin Portal Video Call Play Back when Dialing in from EndpointTo play back archives using the quick code Video Call PlaybackRMX Playback RMX 8.5 or higher Video Call Playback when Dialing out from Capture ServerTo start a playback call  SIPGo to Signaling Connection and click Live Streaming To configure live streams in recording templateMulti-bitrate Live Streaming Select a recording template Click EditConfigure IIS or Wowza Media Server Configure External Media ServersStart Live Streaming View Live Streaming InformationTo configure Windows Media Server Configure Windows Media ServerConfigure the following basic settings Click Windows Media Server under ServerTo configure Akamai Media Server Configure Akamai CDNEnable Live Streaming Parameter Publish Manage StreamsTo create a pre-link event Pre-link EventGo to Template Events StreamsPre-link Event Parameters Description To obtain the pre-link URL extension To edit a pre-link eventSelect the event you want to change Click Edit Select an event from the listTo start the pre-link recording Signaling Connection area, click Dial out to recordGo to Home Copy prelink informationManage Archives Media ManagementView Archive Details Play Back and Download ArchivesManage Archives To play back archives through the Admin PortalTo download one or several archives from Archives To download one or several media files from Media FilesTo delete one or several archive files Dynamic ArchivingTo add new media files Archives list, select an archiveTo delete a media file Transcoding Task ControlTo view transcoding status To stop an ongoing transcodingTo restart a transcoding System Upgrade and Fallback System AdministrationTo update your system software to the latest version To fall back the image, configuration and IVR messagesConfigure Log Settings System Log ConfigurationTo configure the log settings Go to Admin Log SettingsLog Management Backup and Restore System ConfigurationRestart and Shut Down the System Configure an FTP Server for Backup Back Up and Restore Media FilesTo back up current system configuration Go to Admin Config Backup/RestoreFTP Server Parameters Description Finish Alternate FTP Server Configuration if neededTo switch to the Admin Portal from the User Portal Manage Archives and Live Streams Using the User PortalTo log in to the User Portal RealPresence Capture Server User PortalTo play back archives through the User Portal To view archive detailsTo search archives Call View Live StreamingTo view your live streaming from the User Portal To start point-to-point recording from User PortalClick Call Dial out to record Configure the relevant settings Click OKDial out from Capture Server through User Portal To log in to Console via SSH Appendix a Console CommandsLogin Console Network Settings Console Command DescriptionsTo configure Static IP Address for LAN 1 or LAN Select Static Address Setup, click OK or type EnterReset Portal Admin Password Reset Console PasswordReset Config To configure Dhcp IP Address for LAN 1 or LAN Windows Media Server RebootPing Fallback ShutdownShow ExitConfigure the Wowza Media Server Appendix B Configure 3rd Party Media ServersGo to Server Wowza Click Add Configure the following basic settingsWowza Server Parameter Description Choose between Rtsp streaming and Rtmp streamingEnable VoD Parameter Description To configure the IIS media server Configure the IIS Media ServerDouble click Authentication To create a VRR for use with an external serverGo to Server IIS IIS Media Server Parameters Description Enable IIS for Live Streaming Parameter DescriptionEnable VoD for IIS Parameter Description To configure the Windows Media Server Configuring the Windows Media ServerGo to Server Windows Media Server On the Action panel, click AddExternal Media Servers Parameters Description Parameter Description Configure VCS for H.323 Calling Appendix C Configure the Server Working with VCSConfigure VCS for SIP Calling To configure VCS callingTCP VCS Zone Parameters SettingsSet search rule parameters