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Back Up and Restore Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Configure an FTP Server for Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Back Up and Restore Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Manage Archives and Live Streams Using the User Portal . . . . . . . . . . . . . . . . 84

Manage Archives and Live Streams Using the User Portal

85

View Live Streams

86

Appendix A – Console Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Login Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Console Command Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Reboot Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Power off System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Reset Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Reset Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Restore System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Check Disk Space Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Appendix B – Configure External Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Live Stream Meetings to an External Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Configure the Wowza Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Configure the IIS Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Configuring the Windows Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 View the Streaming through External Media Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Appendix C – Configure the Server Working with VCS

102

Configure VCS Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Configure VCS for SIP Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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Contents Polycom RealPresence Capture Server, Virtual Edition Page Contents Page Record and Playback Fault ManagementUpgrade, Backup, Restore, and Migrate Live Streaming/VoDAppendix B Configure External Servers Manage Archives and Live Streams Using the User PortalAppendix a Console Commands Appendix C Configure the Server Working with VCS 102Polycom, Inc System Overview Feature Description Port license CapacityMaximum Record Port Live Streaming Resources Usage Conference Call or Endpoint CallVideo Call Playback Multi-user Login Capacity People Video Content Video Local Media Storage CapacityMP4 128,000 103 700 33,950 Web-based Admin Portal User Permissions through Admin PortalUser Interfaces Search and Refresh Lists To log in to the Admin PortalWeb-based User Portal To search for a target item in the listTV User Interface TV user interface also called the TvuiUnderstand the Main Menu Fecc and Dtmf Operation Keys ScenarioConsole Hardware Installation Hardware RequirementsVMWare vSphere 5.5 Polycom, Inc Software Installation Software RequirementsResource and License Management Set up RealPresence Capture Server in a Virtual Environment Web Browser and OS RequirementsLicence of Capability License Configure NFS Required Make sure the NFS service has been installed and is runningExamples Product Activation Restart the NFS serviceGo to Licensing & Product Registration Activation/Upgrade Obtain the Product Activation Key from PolycomTo download Capture Server software and VE version To view the system activation statusParameter Description Fast Configuration Wizard System InitializationConfigure IP Settings through Console Configure System TimeConfigure IP Settings through Admin Portal To set IPSet IP Parameters Description General System Network Parameters Description Configure the following general settingsClick OK. The system restarts to apply your changes Set Route Parameters DescriptionSignal Connection Parameters Description System ConfigurationSignaling Connection Check System Status on HomeSystem Alerts Signaling Server StatusSystem Information Hardware StatusExternal Server Status Manage Users and GroupsWeb Connections User RolesModify User Information To modify user password local user onlyClick Change Password To modify user informationSet Recording Parameters Create and Manage GroupsConfigure the following settings Record Parameters DescriptionTo register the system to a gatekeeper to make H.323 calls Configure Signaling Settings323 Gatekeeper Parameters DescriptionTo configure the SIP settings Go to Configuration Signaling Settings SIPGo to Configuration System Time Configure Port SettingsTo configure the port Set the System TimeConfigure Media Storage Settings Click Configuration Media Storage SettingsTo save your files on a network file system To configure multicast parameters Configure Multicast SettingsConfigure Multicast Go to Configuration Multicast SettingsMulticast of a Live Streaming To start a multicast when multicast is disabledMulticast To view a multicast streamingInstall the Certificate in the System Certificate ManagementCertificate Types Create a Certificate Signing Request Install a Certificate Authority’s CertificateTo install a certificate for a trusted root CA To create a certificate signing requestTo view the certificate details You can review installed certificate detailsView Certificate Details Enter certificate informationClient Certification To enable the client certificate validationRemove a Certificate Use Ocsp to Obtain Revocation StatusTo configure Ocsp Configure QoSUse Http protocol to access website To enable Http protocol for server websiteConfigure Snmp To configure Snmp settings Configure the following agent parametersConfigure the following security settings Go to Configuration Active Directory DiagnosticsTo configure an Active Directory server Active DirectoryPassword Settings Security Policy Parameters DescriptionValid password Customize IVR Information Go to Configuration CustomizationUI Customization To customize the IVR informationDefault IVR Messages Message Type Message Text When Played Where Start Recording ImmediatelyCustomizing UI Logo  Admin Email Settings Portal SettingsSetup E-mail  Service Email SettingsPortal Setting Configuration Parameter Description Session Idle Timeout specifies the numberSession Maximum Number Per Application Record and Playback Configure TemplatesConfigure Recording Templates To view a recording templateSame as configured under Configuration Call Settings Configuration Call Settings on Admin PortalVideo To set max call length for recording and streaming calls Max Call LengthTo edit or delete a recording template Click the recording template you want to changeTo define a transcoding template Configure Transcoding TemplatesTo set max call length for streaming only calls Go to Template Transcoding TemplatesOnly when content is absent » Go to Template Transcoding Templates To configure a transcoding template for IIS media serverTo view a transcoding template Select ISM for Media TypeTo edit or delete a transcoding template Configure VRRsTo configure a transcoding template for Wowza media server To define a VRRStart a Recording To edit or delete a VRRClick the VRR entry you want to edit or delete To start a recording from the Admin Portal Dial in from EndpointDial Out Parameters Description To start recording by dialing RealPresence Capture Server Record from RMX via Recording LinkChange Conference Layout for RMX Hosted Calls To set conference layout type in a recording templateTo change conference layout type for an ongoing call To start point-to-point recording from Admin PortalPoint-to-point Recording  1x2 Dual view to recording serverTo play back archives using the quick code Video Call Play Back when Dialing in from EndpointTo view the quick code of an archive from Admin Portal Video Call PlaybackTo start a playback call Video Call Playback when Dialing out from Capture ServerRMX Playback RMX 8.5 or higher  SIPGo to Signaling Connection and click Multi-bitrate Live Streaming To configure live streams in recording templateLive Streaming Select a recording template Click EditStart Live Streaming Configure External Media ServersConfigure IIS or Wowza Media Server View Live Streaming InformationConfigure the following basic settings Configure Windows Media ServerTo configure Windows Media Server Click Windows Media Server under ServerEnable Live Streaming Parameter Configure Akamai CDNTo configure Akamai Media Server Publish Manage StreamsGo to Template Events Pre-link EventTo create a pre-link event StreamsPre-link Event Parameters Description Select the event you want to change Click Edit To edit a pre-link eventTo obtain the pre-link URL extension Select an event from the listGo to Home Signaling Connection area, click Dial out to recordTo start the pre-link recording Copy prelink informationView Archive Details Media ManagementManage Archives Play Back and Download ArchivesTo download one or several archives from Archives To play back archives through the Admin PortalManage Archives To download one or several media files from Media FilesTo add new media files Dynamic ArchivingTo delete one or several archive files Archives list, select an archiveTo view transcoding status Transcoding Task ControlTo delete a media file To stop an ongoing transcodingTo restart a transcoding To update your system software to the latest version System AdministrationSystem Upgrade and Fallback To fall back the image, configuration and IVR messagesTo configure the log settings System Log ConfigurationConfigure Log Settings Go to Admin Log SettingsBackup and Restore System Configuration Restart and Shut Down the SystemLog Management To back up current system configuration Back Up and Restore Media FilesConfigure an FTP Server for Backup Go to Admin Config Backup/RestoreFinish Alternate FTP Server Configuration if needed FTP Server Parameters DescriptionTo log in to the User Portal Manage Archives and Live Streams Using the User PortalTo switch to the Admin Portal from the User Portal RealPresence Capture Server User PortalTo view archive details To search archivesTo play back archives through the User Portal To view your live streaming from the User Portal View Live StreamingCall To start point-to-point recording from User PortalConfigure the relevant settings Click OK Dial out from Capture Server through User PortalClick Call Dial out to record Appendix a Console Commands Login ConsoleTo log in to Console via SSH To configure Static IP Address for LAN 1 or LAN Console Command DescriptionsNetwork Settings Select Static Address Setup, click OK or type EnterReset Config Reset Console PasswordReset Portal Admin Password To configure Dhcp IP Address for LAN 1 or LANReboot Ping Windows Media Server Show ShutdownFallback ExitAppendix B Configure 3rd Party Media Servers Configure the Wowza Media ServerWowza Server Parameter Description Click Add Configure the following basic settingsGo to Server Wowza Choose between Rtsp streaming and Rtmp streamingEnable VoD Parameter Description Double click Authentication Configure the IIS Media ServerTo configure the IIS media server To create a VRR for use with an external serverGo to Server IIS Enable IIS for Live Streaming Parameter Description Enable VoD for IIS Parameter DescriptionIIS Media Server Parameters Description Go to Server Windows Media Server Configuring the Windows Media ServerTo configure the Windows Media Server On the Action panel, click AddExternal Media Servers Parameters Description Parameter Description Configure VCS for SIP Calling Appendix C Configure the Server Working with VCSConfigure VCS for H.323 Calling To configure VCS callingVCS Zone Parameters Settings TCPSet search rule parameters