Sterling SSC1-5Q United Parcel Service Shipment, If the Shipment is Not Complete, Returns

Hold the damaged goods with the container and packing materials for possible inspection by postal authorities.

3-4 United Parcel Service Shipment

;Contact your local UPS office regarding damage and insurance claims.

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Retain the container and packing.

Notify Sterling at once.

3-5 If the Shipment is Not Complete

Check the packing list. The apparent shortage may be inten- tional. Back-ordered items are noted on the packing list. You should have:

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Sterling SSC1-5Q 5-station controller

Bill of Lading

Packing list

Operating and Installation packet

Electrical schematic and panel layout drawings

Component instruction manuals

Re-inspect the container and packing material to see if you missed any smaller items during unpacking. Determine that the item was not inadvertently taken from the area before you checked in the shipment. Notify Sterling immediately of the shortage.

3-6 If the Shipment is Not Correct

If the shipment is not what you ordered, contact Sterling immediately. For shipments in the United States and Canada, call 1 (414) 354-0970; for all other countries, call 001 (414) 354-0970. Include the order number and item. Hold the items until you receive shipping instructions.

3-7 Returns

Important! Do not return any damaged or incorrect items until you receive shipping instructions from Sterling.

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