11-1 Contact Information for Technical Assistance
Parts Department
Call toll-free 7am–5pm CST [800] 423-3183 or call [414] 354-0970, Fax [414] 354-6421 The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to Sterling engineering design specifications, which will maximize your equipment’s performance and efficiency. To assist in expediting your phone or fax order, please have the model and serial number of your unit when you contact us. A customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on all your Sterling parts needs and is dedicated to providing excellent customer service.
Service Department
Call toll-free 8am–5pm CST [800] 657-4679 or call [414] 354-0970 Emergencies after 5pm CST, call [847] 439-5655
Sterling has a qualified service department ready to help. Service contracts are available for most Sterling products.
Sales Department
Call [414] 354-0970 Monday–Friday, 8am–5pm CST Sterling products are sold by a world-wide network of independent sales representatives. Contact our Sales Department for the name of the sales representative nearest you.
Contract Department
Call [414] 354-0970 Monday–Friday, 8am–5pm CST Let Sterling install your system. The Contract Department offers any or all of these services: project planning; system packages including drawings; equipment, labor, and construction materials; and union or non-union installations.
Sterling
5200 W. Clinton Ave
Milwaukee, WI 53223
[414] 354-0970 • Fax [414] 354-6421