Pioneer VSX-1017AV-S manual Additional information Chapter, Troubleshooting, Power, No sound

Page 62

13Additional information

Chapter 13:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom

Remedy

The power does not turn on.

• Make sure that the power cable is plugged in to an active power outlet.

 

• Try disconnecting from the power outlet, then plugging back in.

 

 

The receiver suddenly switches

• Check that there are no loose strands of speaker wire touching the rear panel or another set of wires. If

off or the Phase Control indicator

so, re-attach the speaker wires, making sure there are no stray strands.

blinks.

• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized

 

independent service company.

 

 

During loud playback the power

• Turn down the volume.

suddenly switches off.

• Lower the 40 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 39.

 

• Try switching on the digital safety feature (put the receiver into standby, hold down the SYSTEM SETUP

 

button on the front panel and press  STANDBY/ON to switch between SAFETY ON and SAFETY OFF). If

 

the power switches off even with SAFETY ON selected, turn down the volume.

 

 

The unit does not respond when

• Try switching the receiver off then back on again.

the buttons are pressed.

• Try disconnecting the power cable, then connect again.

 

 

AMP ERR blinks in the display,

• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer

then the power automatically

authorized independent service company for help.

switches off. The MCACC blinks

 

and the power does not turn on.

 

FAN STOP blinks in the display, then the power automatically switches off.

•Something is obstructing the fan. Remove the obstruction and try switching the receiver back on. If the fan is still not working, or you can’t remove the object, unplug the receiver from the wall and call a Pioneer authorized independent service company.

•The fan is malfunctioning. Unplug the receiver from the wall and call a Pioneer authorized independent service company.

OVERHEAT blinks in the display then the power automatically switches off.

•Allow the unit to cool down in a well-ventilated place before switching back on. Check the safety precautions on pages 2 and 3 for information on improving heat dispersal.

No sound

Symptom

Remedy

No sound is output when an input

• Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).

source is selected.

• Make sure the correct input source is selected.

No sound output from the front

• Check that the MCACC setup microphone is disconnected.

speakers.

• Make sure the correct input signal is selected (press SIGNAL SELECT).

 

• Check that the source component is connected properly (see Connecting your equipment on page 11).

 

• Check that the speakers are connected properly (see Connecting the speakers on page 18).

 

 

No sound from the surround or

• Check that the stereo mode or the Front Stage Surround Advance mode isn’t selected; select one of the

center speakers.

surround listening modes (see Listening in surround sound on page 27).

 

• Check that the surround/center speakers are not set to NO (see Speaker Setting on page 43).

 

• Check the channel level settings (see Channel Level on page 44).

 

• Check the speaker connections (see Connecting the speakers on page 18).

 

 

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Contents VSX-1017AV-SVSX-1017AV-K Important the Moulded Plug Risk of Electric Shock Do not OpenOperating Environment Contents Using other functions System Setup menuOther Settings Other connectionsBefore you start Chapter FeaturesBefore you start Loading the batteries Installing the receiverBefore you start Checking what’s in the box 02 5 minute guide Chapter Automatically setting up for surround sound Auto McaccMinute guide Introduction to home theaterFollow the instructions on-screen Minute guideMake sure ‘TYPE1’ is selected then press ENTER.3 02 5 minute guide Better sound using Phase ControlProblems when using the Auto Mcacc Setup Playing a sourceRear panel Connecting your equipmentConnecting your equipment Chapter About the video converter Connecting your equipmentWhen making cable connections Connect using a standard video cable or an S-video cable Connecting your equipment Connecting your TV and DVD playerConnecting a satellite/cable receiver or other set-top box 342DVR, VCR, etc Connecting a DVD/HDD recorder, VCR and other video sourcesUsing the component video jacks On an HDMI-compatible monitor.1 Connecting using HdmiUse a three-way component video cable CD-R, MD, DAT, etc Connecting digital audio sourcesAbout Hdmi About the WMA9 Pro decoder Connecting analog audio sourcesConnect using a stereo RCA/phono jack audio cable This unit has an on-board Windows MediaTM AudioConnecting your equipment Installing your speaker system Connecting the speakersBare wire connections Placing the speakersConnecting antennas THX speaker system setupPlugging in the receiver Connecting external antennasPlug the power cord into a power outlet Front panel Controls and displaysControls and displays Chapter Operating range of remote control unit Controls and displaysControls and displays Display Input Select Controls and displays Remote controlRECEIVER SelectSOURCE Multi OPEShift ReceiverListening in surround sound Listening to your systemListening to your system Chapter Auto playbackTHX Games Mode Using the Home THX modesUsing the Advanced surround effects Listening to your systemSetting What it does Options Using Front Stage Surround AdvanceSetting the effect options Listening in stereoUsing surround back channel processing Listening to your system Using Stream DirectChoosing the input signal Listening with Acoustic Calibration EQUsing the Virtual Surround Back mode Pro LogicUsing the tone controls Listening to your system Using Midnight and LoudnessUsing the Sound Retriever Press Tone to select the frequency you want to adjustUSB playback Chapter Using the USB interfaceUSB playback Basic playback controlsUSB playback Compressed audio compatibilitySaving station presets Using the tunerUsing the tuner Chapter Listening to the radioListening to station presets Using the tunerNaming station presets An introduction to RDSPress Disp for RDS information Using EONDisplaying RDS information Making receiver settings from the System Setup menu System Setup menuSystem Setup menu Chapter Surround back speaker settingSelect ‘Fine Ch Level’ from the Manual Mcacc setup menu System Setup menu Manual Mcacc setupSelect ‘Manual MCACC’ from the System Setup menu Fine Channel LevelVolume increases to the reference level System Setup menuSelect ‘Fine SP Distance’ from the Manual Mcacc setup menu Fine Speaker DistanceSetting the Acoustic Calibration EQ automatically Copying your Acoustic Calibration EQ settingsFront Align Setting the Acoustic Calibration EQ manuallyChecking your Acoustic Calibration EQ settings Select ‘Manual SP Setup’ then press Enter System Setup menu Manual speaker setupSpeaker Setting Crossover Network Channel LevelSpeaker Distance THX Audio SettingTHX Speaker Setup Other connections Connecting an iPodConnecting your iPod to the receiver Other connections ChapterOther connections Connecting the multichannel analog inputsWatching photos and video content Selecting the multichannel analog inputsBi-amping your front speakers Speaker B setupSwitching the speaker system Press Multi CH in front panelLarge Connecting additional amplifiersBi-wiring your speakers Display DVD playerPioneer plasma Satellite receiver, etcDVD Input Assign menu Other SettingsOther Settings Chapter Assigning the digital inputsDynamic Range Control Setup Other SettingsOther Setup menu Assigning the Hdmi inputsSR+ Setup for Pioneer plasma displays Dual Mono SetupLFE Attenuator Setup Video Converter SetupReducing the level of an analog signal Using other functionsUsing other functions Chapter Using the sleep timerResetting the system Using other functions Dimming the displaySwitching the speaker impedance Press System Setup to confirmControlling the rest of your system Multi Operation and System Off Select the button for the command you want to inputControlling the rest of your system Programming a multi-operation or a shutdown sequenceControls for TVs Using multi operationsUsing System off Buttons Function ComponentsCD/MD/CD-R Decide which component you want to use the remote sensor Additional information TroubleshootingPower Additional information ChapterAdditional information Other audio problemsSymptomRemedy Settings VideoRemote control DisplayIPod messages Symptom Cause ActionUSB interface Additional information Surround sound formats DolbyAbout THX Windows MediaTM Audio 9 ProfessionalStandard Listening modes with different input signal formatsStereo 2 channel signal formats Auto SurroundMultichannel signal formats Input signal format StandardAdditional information Specifications Cleaning the unitPioneer Corporation
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