Polycom IP 600 SIP 1.6.X manual Answering a Call, Call Hold and Resume, Multiple Calls on Hold

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Answering a Call

Using the Handset:

Pick up the handset.

Using Hands-Free Speakerphone Mode:

Press , or with the handset on hook press the line key with the active indicator, or the Answer soft key.

Using the Headset:

Press to answer the call through an optionally connected headset.

In all cases, the active call will appear on the display showing call duration and destination.

Incoming calls may be ignored by pressing the Reject soft key or DoNotDisturb during ringing. Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indi- cated on the display. Press the Resume soft key, or the line key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The key lights up to indicate that the other party (parties) cannot hear you.

To turn off Microphone Mute, press again.

Microphone Mute applies to all modes: handset, headset, and hands-free. You can still hear all other parties while Mute is enabled.

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Contents User Guide SoundPoint IP 600 SIP Contents Optional Features Introduction Parts ListPower Adapter Polycom SoundPoint IP 600 SIPAC Power Option Installing SoundPoint IP 600 SIPConnecting Network and Power Source In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Feature Key Description Key DescriptionsUsing Hands-Free Speakerphone Mode Using SoundPoint IP 600 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteSplitting a Conference General Key UseLocal Conferencing Transferring a CallEnding a Call Call TimerVolume Adjustment RedialTime and Date Headset Memory ModeDo Not Disturb Display ContrastContact Directory Ring TypeCall Lists See also Distinctive Ringing / Call TreatmentExample To assign Jane to a Speed Dial key Speed DialTo search for a particular contact DirectoryMultiple Lines Multiple Keys Per LineMultiple Call Appearances To listen to voice messages Shared LinesVoice Mail Select Message Center*, †To set a distinctive ring for a local contact Distinctive Ringing / Call TreatmentMultilingual Support Localization To change languageText Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Presence / Status / Buddy ListsSelect Instant Messages To view and change Presence settings PresenceNo Display, Incorrect Display, or Bad Contrast TroubleshootingNo Dial-Tone No RingingPart 15 Rules Safety and ComplianceNo Response from Feature Key Presses Class B Digital Device or PeripheralPolycom Limited Warranty and Limitation Liability Service Agreements Warranty ExclusiveExclusions Governing Law Limitations of LiabilityDisclaimer Copyright NoticeSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA