Seagate ST118202LW/LC manual Customer service centers

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Cheetah 18 Installation Guide, Rev. A

13

Location

Phone number

 

UK

44-1628-894083 (10:00 A.M. to 1:00 P.M.,

 

 

2:00 P.M. to 5:00 P.M., M–F)

 

USA

Please dial 1-800-SEAGATE or 405-936-1234

 

 

for the specific product telephone number.

 

 

(8:00 A.M. to 12:15 P.M., 1:30 P.M. to 6:00 P.M.,

 

 

central time, M–F)

 

SeaTDD™ 405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange mes- sages with a technical support specialist between 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday.

Customer service centers

Seagate direct OEM, Distribution, and Systems Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location

Phone number

FAX number

Asia Pacific and Australia

65-485-3595

65-488-7503

Europe, Middle East,

 

 

and Africa

31-2031-67300

31-2065-34320

Japan

81-3-5462-2904

81-3-5462-2979

USA

1-800-468-3472

405-949-6740

Other Americas (Brazil,

 

 

Canada, Mexico)

405-949-6706

405-949-6738

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Contents Cheetah Disc Drive ST118202LW/LC Installation Guide Contents Electrostatic discharge protection PrefaceImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Cheetah 18 Installation Guide, Rev. a Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance for the European Union Seagate Technology support services SeaNET Seagate CompuServe forum Online servicesSeaFAX FAX servicesTechnical support Direct-support servicesCustomer service centers Manufacturer’s representatives General description Cheetah 18 family drive ST118202LW shown Characteristics ST118202LW/LC DC power requirements ±5%1 +5 +12 General information Drive modelsScsi ID jumpers Single-ended and low voltage differential modesPage Drive termination Circuits and data path widths Terminator powerCable characteristics for SE and LVD circuits Pin I/O connection to drive LW model Multiple-drive connection to host adapter Drive model LC with single 80-pin I/O and power connector Providing adequate cooling Kühlung des Systems Suggested air flow Installation des Laufwerkes und Anschluß der Kabel Mounting the drive and connecting cablesCheetah 18 Installation Guide, Rev. a DC power connector Abbildung 8. Gleichstromanschluß Hinweis Page Mounting configuration dimensions LW model Mounting configuration dimensions LC model Quick reference desktop system notes Formatting the driveLW drives Setting the Scsi ID jumpersTerminating the drive Setting terminator power jumpers Several other jumper options are available as illustrated Other applicable jumper optionsAdditional jumper options Drive Active LED indicator connections are shown below Drive Active indicatorLC drives Terminating the drive Other option jumpers are available as illustrated below Drive Active indicator