Philips FC8700, FC8710 manual Troubleshooting, Problem Cause Solution

ENGLISH 13

Troubleshooting

This chapter summarises the most common problems you could encounter with this appliance. 

If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Centre in your country.

Problem	Cause	Solution
The robot does	The rechargeable battery	Charge the rechargeable battery
not start cleaning	is empty.	(see chapter ‘Preparing for use’).
when I press the
on/off button.

The small plug is still inserted in the socket on the robot.

The robot does not work on mains power. It only works on its rechargeable battery. Therefore, always disconnect the adapter from the robot and the mains before use.

The warning	One or both wheels are
indicator flashes	stuck.
quickly.
	One or both side
	brushes are stuck.
	The top cover is not
	present or is not closed
	properly.
	The bumper is stuck.
	The robot was lifted
	while it was cleaning.
The robot does	The bristles of one or
not clean	both side brushes are
properly.	crooked or bent.
	The filter in the dust
	container is dirty.
	The suction opening in
	the bottom of the dust
	container is clogged.

Set the power switch to ‘off ’. Remove the fluff, hair, thread or wire that is caught around the wheel suspension.

Clean the side brushes (see chapter ‘Cleaning and maintenance’).

When the top cover is not present or is not closed properly, the robot does not work. Place the top cover on the robot properly.

Press the on/off button. Lift the robot so that its bumper comes free. Place the robot at some distance from the obstacle and press the on/off button to make it resume cleaning.

Press the on/off button. Place the robot on the floor.Then press the on/off button to make the robot resume cleaning.

Soak the brush or brushes in warm water for a while. If this does not restore the bristles to their proper shape, replace the side brushes

(see chapter ‘Replacement’).

Clean the filter in the dust container with a cloth or a toothbrush with soft bristles.

If brushing does not help to clean the filter, replace the filter with a new one. We advise you to replace the filter at least once a year.

Clean the suction opening (see chapter ‘Cleaning and maintenance’).