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Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
Troubleshooting
Problem | Possible Cause | Prevention/Cure |
Burner will not light with match | No gas flow. | Check if LP gas tank is empty. |
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| Obstruction of gas flow. | Clear burner. |
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| Spider webs or insect nest in burner tube. | Clean burner tube. |
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| Burner ports clogged or blocked. | Clean burner ports. |
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Irregular flame pattern, flame does not run the full length | Burner ports are clogged or blocked. | Clean burner ports. |
of burner. |
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Flame is yellow or orange | New burner may have residual manufacturing oils. | Burn grill for 15 minutes with the lid closed. |
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| Spider webs or insect nest in burner tube. | Clean burner tube. |
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| Food residue, grease or seasoning salt on burner. | Clean burner. |
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Flame blow out | High or gusting winds. | Turn front of grill to face wind or increase flame height. |
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| Low on LP Gas. | Replace LP gas tank. |
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| Grease buildup. | Clean grill. |
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| Excess fat in meat. | Trim fat from meat before grilling. |
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| Excessive cooking temperature. | Adjust (lower) temperature accordingly. |
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Persistent grease fire. | Grease trapped by food buildup around burner system. | Turn knobs to “LOCK OFF” position. Leave lid in closed position |
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| and let fire burn out. After grill cools, remove and clean all parts. |
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Flashback (fire in burner tube(s)) | Burner and/or burner tube is blocked. | Clean burner and/or burner tube. |
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Inside of lid or cooking grid is peeling | Baked on grease buildup has turned to carbon and is flaking off. | Clean thoroughly. |
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For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.