Desa (V)K42P SERIES installation manual Observed Problem Possible Cause Remedy

Page 29

TROUBLESHOOTING

29

 

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads

 

 

 

properly connected

 

 

 

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

 

tenance, page 27) or replace burner orifice

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

 

and logs curing

 

operation

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

 

pane/LP or natural gas company

 

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

 

nance, page 27) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

 

not excessively impinge on it

 

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

any type of material

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

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111921-01D

Image 29
Contents For Your Safety What to do if YOU Smell GAS OWNER’S Operation Installation ManualFor Your Safety Safety Information Table of ContentsLocal Codes Product IdentificationLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Horizontal Vent Cap Noncombustible Exterior Horizontal H Horizontal Termination ConfigurationsCorner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsNumber Description High Altitude InstallationVertical Venting Installing Optional Blower Accessories Fireplace InstallationModel BK Installation Check GAS TypeBlower Model BKT Model BKT InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationBlower Wiring Diagram Installation Items Needed Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Installing Optional Wall Mount Switch GWMS2Removing Louver Panels Installing Remote ReceiverREMOVING/REPLACING Glass Door Removing Glass Doors Installing Brick Liner Models BL42DASA and BL42DHASACleaning Glass Door Crossover log onto logs #4 and #5 as shown in Figure Installing LOGS, Lava Rock and Glowing EmbersManual Lighting Procedure For Your Safety Read Before LightingOperating Fireplace Lighting InstructionsON/OFF Series Models Ghrcb Optional HAND-HELD Remote OperationThermostat Series Models Ghrctb Pilot Assembly Operating Optional Blower AccessoryInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatGlass Door Cleaning MaintenancePilot and Burners LogsObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementService Hints Replacement PartsTechnical Service SpecificationsModels Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListBurner Assembly for Models VK42N, VK42NH, VK42P, VK42PH Parts List Accessories Owners Registration Form For Com 111921-01D Warranty Information