Desa VVSR24, and VVDR30, VVDR24, VVDR18 installation manual Clean pilot see Cleaning and Mainte

Page 15

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

spark at pilot (GA9000 Only)

 

tor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

3.

Bad ground on piezo ignitor

3.

Scrape away paint on bracket for better

 

 

 

 

contact with ground on piezo ignitor

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace electrode

 

7.

Ignitor electrode positioned wrong

7.

Reposition electrode

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or manual shutoff

1.

Turn on gas supply or open manual

spark at pilot but no ignition (GA9000 Only)

 

valve closed

 

shutoff valve

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

PILOT position

 

position

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

moved

 

5.

Pilot adjustment screw closed

5.

Adjust pilot flame for approximately

 

 

 

 

2" blue flame

 

6.

Pilot is clogged

6.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 20) or replace pilot assembly

 

7.

Low gas pressure

7.

Replace gas control

 

 

 

 

 

Pilot lights but flame goes out when control

1.

Control knob not fully pressed in

1.

Press in control knob fully

knob is released (GA9000 Only)

2.

Control knob not pressed in long enough

2.

After pilot lights, keep control knob

 

 

 

 

pressed in 30 seconds

 

3.

Manual shutoff valve not fully open

3.

Fully open manual shut-off valve

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural gas company

 

 

which allows thermocouple to cool,

 

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean pilot (see Cleaning and Mainte-

 

 

lem could be caused by one or both of

 

nance, page 20) or replace pilot assembly

 

 

the following:

 

 

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged pilot

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

trol valve

 

1/4 turn more

 

6.

Thermocouple damaged

6.

Replace thermocouple

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner orifice

(GA9000 Only)

2.

Inlet gas pressure is too low

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

4.

Thermocouple leads disconnected or im-

4.

Reconnect leads

 

 

properly connected

 

 

 

 

 

 

 

Delayed ignition burner (GA9000 Only)

1.

Pilot flame needs adjusting

1.

Adjust pilot flame for approximately

 

 

 

 

2" blue flame

 

2.

Wrong pilot orifice

2.

Replace pilot orifice set

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Image 15
Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASFor Use with Log Sets Radco Burners For Vented Natural GAS Logs Safety InformationRemote Control Accessories Product Identification Optional Product FeaturesON/OFF Safety VALVE/ Pilot KIT and PROPANE/LP Conversion Remote Control Ready Millivolt Safety VALVE/ Pilot KITConfined and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionAIR for Combustion Ventilation Determining FRESH-AIR Flow for Appliance LocationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingCheck GAS Type InstallationFlue Opening Specifications Venting Specifications for InstallationPressure Testing Gas Supply Piping System Installing Damper ClampConnecting to GAS Supply Installation Items NeededInstallation and Gas Connection Hearth KIT Assembly and InstallationOptional GA9000 ON/OFF Safety VALVE/PILOT KIT Assembly Kit AssemblyBurner Inlet Fitting Propane/LP Gas ConversionChanging Pilot Orifice Testing Burner for LeaksInstalling the Grate and Logs Adding PAN MaterialOperating Appliance Troubleshooting To Turn OFF GAS To ApplianceShutting Off Burner Only pilot stays lit Gas leak. See Warning statement at TopClean pilot see Cleaning and Mainte Illustrated Parts Breakdown Radco Burner Models VVSR18 VVSR24, VVDR18 VVDR24, and VVDR30 Parts ListLOG SET Models VSLR18, VSLR24, VDLCR18, VDLCR24, and VDLCR30 Parts List Cleaning and Maintenance Replacement PartsAccessories Ornamental Grate Enhancer GA9330 Decorative ASH BED Control Cover DabkOrnamental Grate Enhancer GA9310 Ornamental Grate Enhancer GA9320Radco Burners For Vented Natural GAS Logs 901265 International Warranty Information