OWNER’S MANUAL
OPERATING
APPLIANCE
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Appliance
1.Turn control knob clockwise 
to the PILOT position.
2.Press in and turn control clockwise 
to the OFF position.
Shutting Off Burner Only (pilot stays lit)
Turn control knob clockwise 
to the PILOT position.
TROUBLESHOOTING
Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.
Note: All troubleshooting items are listed in order of operation.
WARNING: Turn off log set and let cool before servicing. Only a qualified service person should service and repair log set.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
Log set is smoking/sooting excessively | 1. | Poor fuel quality | 1. | Contact local natural or propane/LP gas |
(Note: It is natural and unavoidable for |
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| company |
vented gas log sets to produce moderate | 2. | Fireplace venting system not drafting | 2. | Adjust damper wide open and/or have |
levels of carbon (soot) where flames |
| properly |
| fireplace and venting professionally |
contact the logs. This is especially true |
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| cleaned and checked |
with propane/LP gas.) | 3. | Excessive flame impingement or block- | 3. | Separate the logs to allow more flame |
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| age |
| passage |
| 4. | Improper fuel/air mixture | 4. | Remove any foreign items from the |
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| flame pattern and/or check for proper |
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| orifice sizing |
| 5. | Excessive gas supply/pressure | 5. | Preheat flue in very cold weather |
Burner is excessively noisy
(Note: The movement and combustion of gas will create low, unavoidable levels of noise.)
1.Passage of air/gas across irregular sur- faces
1.Relieve any tight bends or kinks in gas supply line
Burner flame is too low or too high | 1. | Incorrect gas supply or pressure | 1. | Check for proper gas supply pressure |
| 2. | Blocked burner orifice or burner mani- | 2. | Free burner orifice and manifold ports |
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| fold ports |
| of any burrs, paint, or other blockage |
| 3. | Improper burner orifice size | 3. | Verify proper burner orifice sizing (see |
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| Figure 4, page 7) |
www.desatech.com | Continued |
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