MAIN BURNER TROUBLESHOOTING
Problem | Check | Cure | |
Burners burn with a yellow or | Inspect Spider / Insect Screens for | Clean Spider / Insect Screens. | |
orange flame, in conjunction | possible obstructions. (Blockage | (See Section “Annual | |
with the smell of gas. | of holes.) | Maintenance”) | |
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Burners do not light. | The excess flow safety device, | To reset the excess flow safety device | |
Burners have a small flickering | which is part of the barbecue to | turn all burner control knobs and the | |
flame in the HIGH position. | cylinder connection, may have | cylinder valve OFF. Disconnect the | |
Barbecue temperature only | activated. | regulator from the cylinder. Turn burner | |
reaches 250˚ to 300˚ in the HIGH |
| control knobs to HIGH. Wait at least 1 | |
position. |
| minute. Turn burner control knobs OFF. | |
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| Reconnect the regulator to the cylinder. | |
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| Turn cylinder valve on slowly. Refer to | |
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| “Lighting Instructions”. | |
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Burner does not light, or flame | Is LP fuel low or empty? | Refill LP cylinder. | |
is low in HIGH position. |
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Is fuel hose bent or kinked? | Straighten fuel hose. | ||
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| Does the Left burner light with a | If you can light the Left burner | |
| match? | with a match, then check the | |
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| Crossover® ignition system. | |
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Experiencing | Are you preheating barbecue in | All burners on high for 10 to 15 | |
| the prescribed manner? | minutes for preheating. | |
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| Are the cooking grates and | Clean thoroughly. (See Section | |
| Flavorizer® bars heavily coated | “Cleaning”) | |
| with |
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| Is the bottom tray “dirty” and not | Clean bottom tray | |
CAUTION: Do not line the | allowing grease to flow into catch |
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pan? |
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bottom tray with aluminum foil. |
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Burner flame pattern is erratic. | Are burners clean? | Clean burners. (See Section | |
Flame is low when burner is on |
| “Maintenance”.) | |
HIGH. Flames do not run the |
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whole length of the burner tube. |
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Inside of lid appears to be | The lid is stainless steel, not paint. | Clean thoroughly. (See Section | |
“peeling.” (Resembles paint | It cannot “peel”. What you are | “Cleaning”.) | |
peeling.) | seeing is baked on grease that |
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| has turned to carbon and is flaking |
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| off. THIS IS NOT A DEFECT. |
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If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your region using the contact information sheet provided with your manual.
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