EMC OL-8950-01 manual Technical Support, EMC Powerlink, Te c h n i c a l S u p p o r t

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Te c h n i c a l S u p p o r t

•EMC Smarts Application Connectivity Monitor Installation Guide

•EMC Smarts Application Connectivity Monitor Configuration Guide

•EMC Smarts Application Connectivity Monitor User’s Guide

Technical Support

For questions about technical support, call your local sales office or service provider. For service, call one of the following numbers:

United States: 800.782.4362 (SVC.4EMC)

Canada: 800.543.4782 (543.4SVC)

Worldwide: 508.497.7901

EMC Powerlink

EMC Powerlink is the EMC Corporation’s secure extranet for customers and partners. Powerlink is an essential tool for obtaining web-based support from the EMC Corporation. Powerlink can be used to submit service or information requests (tickets) and monitor their progress, to review the knowledgebase for known problems and solutions, and to download patches and SmartPacks.

From training on EMC products and technologies, to online support, product announcements, software registration, technical white papers, interoperability information, and a range of configuration tools, Powerlink offers resources unavailable elsewhere.

For quickest access when you do not already have a Powerlink account, ask your EMC representative for the access code for your company and register at the Powerlink site. Visit the EMC Powerlink website at:

http://powerlink.emc.com

EMC Smarts Application Connectivity Monitor Configuration Guide

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Contents Application Connectivity Monitor Configuration GuideLast Update 7/29/05 Contents Contents Creating and Configuring Application SignaturesGroups and Settings Wildcards Used By EMC Smarts Software Index Contents Prerequisites PrefacePurpose Intended Audience Document Organization Document Organization Documentation Conventions PrefaceYourDomain Application Connectivity Monitor Installation DirectoryDocumentation Command Line ProgramsAdditional Resources Application Connectivity Monitor ProductsTe c h n i c a l S u p p o r t EMC PowerlinkTechnical Support Xii About Application Connectivity Monitor IntroductionIntroduction Managing Applications with Application Connectivity MonitorDefine the Application Automated Root- Cause and Impact Analysis Application Signature Configuration InterfaceDiscover the Software Infrastructure Monitoring Actions Application SignaturesPlanning the Deployment Deploying Application Connectivity MonitorFirewall Deployment Considerations Installing the SoftwarePrivileges Requirement Supported Product Versions and RequirementsC e n s e R e m i n d e r License ReminderIntegrating Application Connectivity Monitor Adapter Platform Availability Manager= INCHARGE-AM A m p l e o f D o m a i n T y p e E n t r i e sACM Domain Manager A m p l e s o f D o m a i n T y p e E n t r i e s Global ManagerINCHARGE-PM C o n f i g u r i n g t h e G l o b a l M a n a g e rStarting and Stopping the Components Manually Summary of EMC Smarts Service NamesFault P a r a m e t e r s f o r S e r v i c e s Modifying Files With the smedit Utility Validating Your Integration# /opt/InCharge6/SAM/smarts/bin/smedit conf/ics/ics.conf Deploying Application Connectivity Monitor Using the Application Signature Configuration Interface Creating and Configuring Application SignaturesApplication Signature Tab Creating and Configuring Application SignaturesCreating Application Signatures Application Signature Fields Used By EMC Smarts Software on page 43 for Port Number 25 for Smtp Request No Value Response No Value Deleting Application Signatures Modifying Application SignaturesMonitoring Action Dialog Specifying Monitoring Action ParametersE c i f y i n g S y s t e m N a m e P a t t e r n s Specifying System Name PatternsCustomize System Match Patterns Use All Systems Matched by PatternE S t a n d a r d D i s c o v e r y P r o b e Standard Discovery ProbeUse Only Selected Systems Standard tcpAction Page Scenarios for Removing Elements Default Threshold Groups and Settings Groups and SettingsThreshold Groups Threshold SettingsParameters for Software Service Thresholds Fault T h r e s h o l d G r o u p s a n d S e t t i n g sPolling Groups Default Polling Groups and SettingsPolling Settings Wo r k i n g Wi t h G r o u p s a n d S e t t i n g s Working With Groups and SettingsOpening the Polling and Thresholds Console Provides an example of a Polling and Thresholds Console Layout of the Polling and Thresholds ConsolePolling and Thresholds Console Toolbar Buttons Polling and Thresholds Console Toolbar ButtonsModifying the Properties of a Group How Managed Elements Are Assigned to GroupsD i n g o r R e m o v i n g a S e t t i n g Method for Adding or Removing SettingsMethod for Modifying the Priority of Groups Method for Editing Matching CriteriaD i n g o r R e m o v i n g M a t c h i n g C r i t e r i a Method for Modifying the Parameters of a SettingCreating New Groups E a t i n g a n E m p t y G r o u p Groups and Settings P y i n g a n E x i s t i n g G r o u pWildcards Used By EMC Smarts Software Server-.smarts.com Example 1-100&*02468 matches even numbers between 1 Compound Wildcard PatternsWildcards Used By EMC Smarts Software Index Index Page Index