EMC OL-8950-01 manual Managing Applications with Application Connectivity Monitor, Introduction

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Introduction

Application Connectivity Monitor operates in conjunction with Availability Manager and Service Assurance Manager. Availability Manager provides the network topology for Application Connectivity Monitor. Service Assurance Manager collects the results of the deployment’s root-cause analysis, and presents those results to network operations personnel through its Global Console.

Managing Applications with Application Connectivity Monitor

Atypical large-scale application deployment can include numerous software services and hardware devices, all of which must interact in a prescribed fashion to provide a business service. It follows, then, that there is a need for a scalable solution for monitoring the availability of hundreds or thousands of applications, along with the ability to automatically differentiate application failures from network connectivity failures.

Application Connectivity Monitor addresses this fundamental problem of application management in the following ways:

•Helps the user define the application to be managed, and helps the user through the process of discovering and monitoring the appropriate components.

•Codebook Correlation Technology™ requires only a small subset of the events that occur in such an environment to perform root-cause analysis. The InCharge Common Information Model (ICIM) used by Application Connectivity Monitor models only the necessary components; this obviates the need for the complete topological infrastructure and the monitoring of every component and device.

Define the Application

Application Connectivity Monitor comes pre-configured with application signatures for all common TCP based applications based on IANA registered ports. In addition, users can easily create new signatures using the Application Signature Configuration Interface.

2	EMC Smarts Application Connectivity Monitor Configuration Guide

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Contents Configuration Guide Application Connectivity MonitorLast Update 7/29/05 Contents Contents Creating and Configuring Application SignaturesGroups and Settings Wildcards Used By EMC Smarts Software Index Contents Intended Audience PrefacePurpose PrerequisitesPreface Document OrganizationDocumentation Conventions Document OrganizationApplication Connectivity Monitor Installation Directory YourDomainApplication Connectivity Monitor Products Command Line ProgramsAdditional Resources DocumentationTe c h n i c a l S u p p o r t EMC PowerlinkTechnical Support Xii Introduction About Application Connectivity MonitorIntroduction Managing Applications with Application Connectivity MonitorDefine the Application Automated Root- Cause and Impact Analysis Application Signature Configuration InterfaceDiscover the Software Infrastructure Application Signatures Monitoring ActionsDeploying Application Connectivity Monitor Planning the DeploymentSupported Product Versions and Requirements Installing the SoftwarePrivileges Requirement Firewall Deployment ConsiderationsC e n s e R e m i n d e r License ReminderIntegrating Application Connectivity Monitor Availability Manager Adapter PlatformA m p l e o f D o m a i n T y p e E n t r i e s = INCHARGE-AMACM Domain Manager Global Manager A m p l e s o f D o m a i n T y p e E n t r i e sC o n f i g u r i n g t h e G l o b a l M a n a g e r INCHARGE-PMStarting and Stopping the Components Manually Summary of EMC Smarts Service NamesFault P a r a m e t e r s f o r S e r v i c e s Validating Your Integration Modifying Files With the smedit Utility# /opt/InCharge6/SAM/smarts/bin/smedit conf/ics/ics.conf Deploying Application Connectivity Monitor Creating and Configuring Application Signatures Using the Application Signature Configuration InterfaceCreating and Configuring Application Signatures Application Signature TabCreating Application Signatures Application Signature Fields Used By EMC Smarts Software on page 43 for Port Number 25 for Smtp Request No Value Response No Value Modifying Application Signatures Deleting Application SignaturesSpecifying Monitoring Action Parameters Monitoring Action DialogSpecifying System Name Patterns E c i f y i n g S y s t e m N a m e P a t t e r n sUse All Systems Matched by Pattern Customize System Match PatternsE S t a n d a r d D i s c o v e r y P r o b e Standard Discovery ProbeUse Only Selected Systems Standard tcpAction Page Scenarios for Removing Elements Groups and Settings Default Threshold Groups and SettingsThreshold Settings Threshold GroupsFault T h r e s h o l d G r o u p s a n d S e t t i n g s Parameters for Software Service ThresholdsPolling Groups Default Polling Groups and SettingsPolling Settings Wo r k i n g Wi t h G r o u p s a n d S e t t i n g s Working With Groups and SettingsOpening the Polling and Thresholds Console Layout of the Polling and Thresholds Console Provides an example of a Polling and Thresholds ConsolePolling and Thresholds Console Toolbar Buttons Polling and Thresholds Console Toolbar ButtonsHow Managed Elements Are Assigned to Groups Modifying the Properties of a GroupMethod for Editing Matching Criteria Method for Adding or Removing SettingsMethod for Modifying the Priority of Groups D i n g o r R e m o v i n g a S e t t i n gMethod for Modifying the Parameters of a Setting D i n g o r R e m o v i n g M a t c h i n g C r i t e r i aCreating New Groups Groups and Settings P y i n g a n E x i s t i n g G r o u p E a t i n g a n E m p t y G r o u pWildcards Used By EMC Smarts Software Server-.smarts.com Compound Wildcard Patterns Example 1-100&*02468 matches even numbers between 1Wildcards Used By EMC Smarts Software Index Index Page Index