TROUBLESHOOTING GUIDE
PROBLEM | PROBABLE CAUSE | SOLUTION |
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Increasing Rest | The Active Mode setting | Select the Rest Mode setting first, then set the Active |
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Mode setting | must be equal to or higher | Mode according to your prescription |
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changes Active | than the Rest Mode |
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Mode setting | setting |
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Stays in Active | The device may be | The device has been designed to be very responsive |
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Mode while | interpreting the car’s | to a user’s activity.. As a result, the device may interpret |
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riding in an | motion as activity | a person sitting in a car, bus, train, elevator or other |
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automobile |
| forms of mobile transportation as activity.. If you are a |
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| passenger, you may choose to adjust the Active Mode |
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| temporarily to equal your Rest Mode.. If you are the |
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| driver, consult your physician to see if the Active flow |
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| setting is appropriate.. NEVER adjust your settings while |
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| driving.. |
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The Activity | The battery may be dead | Replace or recharge the batteries |
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light does not | or depleted |
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illuminate during | The activity time was not | Continue activity and monitor situation.. The Activity light |
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motion | long enough to activate | will illuminate after |
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| the activity sensor |
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Sometimes the | Switching times between | The time in which the device switches from Active |
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Activity light or | Rest and Active Modes | Mode back to Rest Mode varies depending upon the |
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Activity Mode | are variable | length of time the user remains active.. The longer |
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stays on longer |
| the user remains active, the longer the device takes |
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| to switch back to Rest Mode once the activity has |
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| stopped.. This is proper operation of the unit.. | 22 | |
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