![](/images/new-backgrounds/1229756/22975619x1.webp)
6 | Chapter 2 |
Step 4: Attach a Wyse Conversion Label on Each Converted Cloud Client
The conversion kit is supplied with Wyse Conversion Labels that must be attached to each cloud client as shown in Figure 7. Be sure you have purchased the amount of labels you need.
Caution
Failure to install the label may cause delays in service and support. The serial number must be given to a Customer Support Technician to validate entitlement to support and service from Wyse. Failure to do so will result in the original operating system being loaded on the device and is in breach of your license agreement.
Figure 7 Placement of Wyse Conversion Label
Step 5: Obtain a Firmware Update
After converting your cloud clients, you must use your 1 Year ThinOS Maintenance (you should have received an email from Wyse or your reseller with full instructions) to obtain any available firmware update (if you did not receive this email, contact your reseller).
Tip
If you are unfamiliar with updating firmware on your Wyse ThinOS cloud client, refer to Wyse Knowledge Base Solution #10566 (go to the Wyse Knowledge Base at http://www.wyse.com/kb and search for 10566).
Warning
Wyse Cloud Client Software Maintenance is required to be eligible to receive new versions of cloud client software and subsequent releases of corresponding documentation and tools. Wyse announces new versions of software through the WyseView newsletter. To receive notification of available software updates, customers must subscribe to the free WyseView newsletter at http://www.wyse.com/wyseview. Use of the Software on more than one device requires that you first purchase from Wyse additional copies of, or licenses to, the Software. Contact your local Wyse distributor or Wyse Inside Sales at