SECTION 6: SERVICE
Troubleshooting
Symptom | Possible Cause | Solution | ||
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No display when | 1. | Battery is dead or damaged. | 1. | Check and charge or |
the scale is turned |
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| replace battery. |
ON. | 2. | Battery contact is loose. | 2. | Tighten the battery contact. |
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Display flashes. | 1. | Low battery. | 1. | Recharge or replace bat- |
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| tery. |
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Scale will not turn | 1. | ON/OFF button is damaged. | 1. | Check and clean the button |
ON or OFF. |
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| and button contact. |
| 2. | Scale is still in function mode. | 2. | Exit out of the function to |
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| the main screen, then turn |
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| the scale OFF. |
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Display will not | 1. | The load is unstable. | 1. | Stabilize the load. |
show a stable | 2. | Load cell cable is damaged. | 2. | Check and replace load |
weight. |
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| cell. |
| 3. | The scale has been in a damp | 3. | Put the scale in a dry envi- |
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| environment for a prolonged |
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| amount of time. |
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Recharge indicator | 1. | Damaged adaptor. | 1. | Check or replace the adap- |
light will not turn |
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| tor. |
ON. | 2. | The adaptor is not fully | 2. | Insert the plug again. |
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| plugged into the scale or out- |
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| let. |
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Scale unable to | 1. | Damaged TARE button. | 1. | Check and clean the button |
tare. |
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| and button contact. |
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Large weight error. | 1. | Scale is not suspended prop- | 1. | Check the scale, har- |
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| erly. |
| nesses, etc. Review Setup |
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| section on Page 4. |
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Battery unable to | 1. | Battery is damaged. | 1. | Replace the battery. |
charge. | 2. | Outlet is damaged. | 2. | Replace the outlet. |
| 3. | Charger is damaged. | 3. | Replace the charger. |
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Remote will not | 1. | Remote control is too far away | 1. | Move the remote closer to |
work. |
| from the scale. |
| the scale. |
| 2. | Dirty receiver window. | 2. | Check and clean window. |
| 3. | Remote control batteries are | 3. | Replace controller batter- |
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| low. |
| ies. |
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The display will not | 1. | The scale has not had enough | 1. | Allow the scale to warm up |
show "0" with an |
| time to warm up. |
| for |
empty load. |
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| it on. |
| 2. | The scale has been placed on | 2. | Suspend the scale. |
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| the ground and not suspended |
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| for a prolonged time. |
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Model T10008 2000 Kg Digital Crane Scale |