Panasonic MC-CG885, MC-CG887 Before Requesting Service, Problem Possible Cause Possible Solution

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BEFORE REQUESTING SERVICE

WARNING Electric Shock or Personal Injury Hazard.

Disconnect the electrical supply before performing maintenance to the vacuum cleaner. Failure to do so could result in electric shock or personal injury from vacuum cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative.

PROBLEM

 

POSSIBLE CAUSE

 

POSSIBLE SOLUTION

 

 

 

 

Vacuum cleaner won’t start.

1. Unplugged at wall outlet.

1.

Plug in firmly, push ON/OFF switch to ON.

 

2.

Tripped circuit breaker/blown fuse at

2. Reset circuit breaker or replace fuse.

 

 

household service panel.

 

 

 

3.

Loose hose electrical connections.

3.

Reconnect hose ends.

 

 

 

 

Poor job of dirt pick-up.

1. Full or clogged dust bag.

1.

Change bag.

 

2.

Clogged airflow passages.

2.

Clear airflow passages.

 

3.

Dirty pre-motor filter.

3.

Maintaining the pre-motor filter.

 

4.

Wrong pile height setting.

4. Adjust setting.

 

5.

Open suction control.

5. Adjust control.

 

6.

Hole in hose.

6.

Replace hose.

 

7.

Worn power nozzle brushes.

7.

Replace agitator.

 

8.

Canister hood open.

8.

Close and latch hood.

Power Nozzle will not run when

1. Power nozzle connections unplugged.

1.

Plug in firmly.

attached.

2. Tripped overload protector in power

 

 

 

 

nozzle.

2.

Remove any items that may be caught

 

 

 

 

or jammed, then reset. If vacuum cleaner

 

 

 

 

starts and stops again, clean agitator and

 

 

 

 

end caps, then reset.

 

 

 

 

Any, some, or all red lights in dirt

1. Dirt passage is clogged.

1.

Check for clogs in air passages.

sensor burn and never turn clear.

 

 

 

 

Performance indicator is red.

1. Full or clogged dust bag.

1.

Change bag.

 

2.

Dirty pre-motor filter.

2.

Maintaining the pre-motor filter.

 

3.

Clogged airflow passage.

3.

Clear clog from airflow passage.

 

4.

Certain attachment tools.

4.

This is normal. Light should go off when

 

 

 

 

tool is removed.

 

 

 

Vacuum Cleaner picks up

1. Wrong pile height setting.

1. Adjust setting.

moveablerugs -or- Power Nozzle

2. Suction too strong.

2.

Open suction control.

pushes too hard.

 

 

 

 

Light won’t work.

1. Burned out light bulb.

1.

Change light bulb.

 

 

 

 

Cord won’t rewind.

1. Dirty power cord.

1.

Clean the power cord.

 

2.

Cord jammed.

2.

Pull out cord and rewind.

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Contents Aspirateur Aspiradora Vacuum CleanerConsumer Information Important Safety InstructionsTo OUR Valued Customer Notre Clientèle AvertissementAvertissement Pour Prévenir LE Risque DE Chocs Électriques Pour Prévenir LE Risque D’ACCIDENTSNuestro Consumidor Estimado AvertenciaAdvertencia Para Evitar Choque Eléctrico Para Evitar AccidentesTable of Contents Power nozzle Pile height indicatorSólo MC-CG887 Only MC-CG885Performance indicator Plug Power cordDust bag Dust bag holderHOW to Assemble Your Cleaner Assemblage DE Votre Aspirateur Cómo Montar LA Aspiradora AdvertenciaHOW to Operate Your Cleaner Peligro de lesiones corporales y daños al producto Cómo Utilizar LA AspiradoraOFF Performance IndicatorSuction Control Storage PositionPrecaución Indicator for replacing the dust bag Maintenance and ServicingReplacing the dust bag Mantenimiento Y Reparación Maintenance ET EntretienInspect once a month Power nozzle careEntretien de la tête motorisée Cuidado de la Power NozzleBrush Servicing FeaturesReplacing Headlight Bulb Maintenance ET Entretien Mantenimiento Y Reparación Maintaining the Pre-motor filter Vacuum cleaner bodyNever Reuse a Dust BAG Corps de I’aspirateur Entretien du Filtre CentralMantenimiento del Filtro Central Cuerpo de la aspiradoraExhaust filter What to do if your cleaner does not workFiltro Expulsión Filtre d’ExpulsionSpécifications SpecificationsEspecificaciones Problem Possible Cause Possible Solution Before Requesting ServiceGuide de dépannage Problème Cause Possible Solution PossibleAjustez le réglage Antes de pedir servicio Problema Causa Posible Solución PosiblePanasonic Vacuum Cleaner Limited Warranty WarrantyLimits and Exclusions Aspiradoras Panasonic Garantía limitada GarantíaLímites y exclusiones If YOU Ship the Product to a Servicentre Warranty ServiceLimitations and Exclusions Garantie Expédition de l’appareil à un centre de serviceAspirateurs Un 1 an, pièces et main-d’oeuvre Limitations ET ExclusionsCuando necesita servicio What to do When Service is NeededRICO, INC Panasonic Canada INC

MC-CG887, MC-CG885 specifications

The Panasonic MC-CG885 and MC-CG887 are advanced bagged canister vacuum cleaners designed to deliver powerful suction and versatile cleaning capabilities. Both models showcase Panasonic’s commitment to innovation, efficiency, and user-friendly features, making them suitable for a variety of cleaning tasks in homes of all sizes.

One of the standout features of the MC-CG885 and MC-CG887 is the impressive 12-amp motor. This powerful motor ensures robust suction performance, allowing users to effectively clean various surfaces including carpets, hardwood floors, and upholstery. The ability to adjust the suction power further enhances their versatility, accommodating different types of debris and floor materials for optimal cleaning results.

The vacuum cleaners are equipped with an innovative HEPA filtration system, which is particularly beneficial for allergy sufferers. This filtration technology captures 99.97% of dust, pollen, pet dander, and other allergens as small as 0.3 microns, making the air cleaner and safer for occupants. The HEPA filter is also washable, which simplifies maintenance and longevity.

Both models feature a range of convenient attachments, including a crevice tool, dusting brush, and upholstery nozzle. These accessories allow users to tackle various cleaning scenarios, such as reaching tight spaces, dusting delicate surfaces, and deep-cleaning furniture. The telescopic wand provides adjustable reach and comfort, making it easy to clean high or low areas without straining.

The MC-CG885 and MC-CG887 also prioritize ease of use with their lightweight design and smooth-gliding wheels. The swivel steering enhances maneuverability, allowing users to navigate around furniture and obstacles effortlessly. Additionally, the retractable power cord eliminates the hassle of winding and unwinding the cord, streamlining the cleaning process.

In terms of design, both models combine functionality with aesthetics. The sleek, compact build makes storage simple, while the modern color options can fit well within various home decors. With their durable construction, these vacuums are built to withstand regular use, ensuring reliability over time.

Overall, the Panasonic MC-CG885 and MC-CG887 canister vacuum cleaners stand out with their powerful suction, effective HEPA filtration, and user-friendly features. Whether you need to clean a small apartment or a large house, these vacuums provide the performance and versatility required to keep your living spaces clean and healthy.
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