Panasonic SA-XR59 manual Troubleshooting guide English, Hdmi

Page 39

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.

Common problems

 

Pages

No power.

• Ensure the AC mains lead is connected.

11

 

 

 

No sound.

• Turn the volume up.

18

Sound is distorted.

• Check connections to speakers and other equipment.

5 to 13

 

• Turn on the speakers.

18

 

• Select the correct source.

18

 

• Change DIG INPUT setting to suit the type of connection you have made.

28

 

• Check that the digital signals can be decoded by this unit.

19

 

• Turn the muting off.

31

 

• Turn PCM FIX off.

28

 

• Recording of some DVD-Audio may not be possible due to copyright protection.

-

 

 

 

Sound stops. “OVERLOAD”

• Determine and correct the cause, then turn the unit on.

 

appears on the display for about a

Causes include:

 

second, and the unit turns off.

- Shorting (bare wires touching) of positive and negative speaker wires.

-

 

- Using speakers with an impedance lower than that rated for this unit.

13

 

- Straining of the speakers through excessive volume or power.

-

 

- Using the unit in a hot environment without proper ventilation.

-

 

Consult your dealer if the problem occurs again after switching the unit on.

 

 

 

 

Analogue input becomes distorted

• Switch the attenuator on.

29

and the message “OVERFLOW”

 

 

appears on the display during

 

 

playback.

 

 

 

 

 

“F76” appears on the display and

• Turn the unit off, disconnect the AC mains lead, and consult your dealer.

-

the unit turns off.

 

 

 

 

 

“F70” appears on the display.

• Turn the unit off, disconnect the AC mains lead, and consult your dealer.

-

 

 

 

“REMOTE 2” or “REMOTE 1”

• Match the codes on the main unit and the remote control.

37

appears on the display.

 

 

 

 

 

Display is dim.

• Cancel “DIMMER”.

31

 

 

 

Clicking sound is heard during

• Depending on the input signal when playing DVD etc., the ADVANCED DUAL AMP function changes

-

play.

automatically. A clicking sound is heard when it changes. This does not mean a problem with the unit.

28

 

You can also set the unit against automatic advanced dual amp operations.

 

 

 

Surround effects

 

Pages

Sound is not heard from the

• Ensure the speaker settings for your speakers are correct.

14 to 17, 27

center, surround or subwoofer

• Confirm Dolby Pro LogicΙΙx, NEO:6, or SFC settings, and select an adequate mode.

22 to 25

speakers.

• Switch SURROUND on when you play 2-channel stereo sources.

18

 

 

 

Sound is not heard from the

• Ensure the speaker settings for your speakers are correct.

14 to 17, 27

surround back speaker.

• Switch SURROUND on.

18

 

 

 

Cannot switch SURROUND on.

• Check if the center speaker, surround speakers, and surround back speakers are connected properly.

13

(Dolby Pro LogicΙΙx, NEO:6, and

• Switch SPEAKERS A on.

18

SFC are unavailable.)

• You cannot use the SURROUND effect when the input source contains PCM signals with sampling frequencies

-

 

of 192 kHz.

20

 

• Cancel DVD analogue 6-channel playback.

 

• You cannot use the effect when the input source contains dual audio signals in Dolby Digital or DTS formats.

-

 

 

 

There is no DTS audio output.

• Set the DTS Digital Audio Output setting on the DVD player or DVD recorder to “Bitstream”.

-

There is audio output, but the DTS

 

 

decoder indicator is not lit.

 

 

 

 

 

Sound is distorted when using the

• Depending on the input source, sound may be distorted if you increase the SFC effect level. If this happens,

25

Sound Field Control (SFC).

decrease the SFC effect level.

 

 

 

 

Troubleshooting guide ENGLISH

Radio

 

Pages

The radio cannot be tuned in

• Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.)

11

 

or there is a lot of noise and

• Adjust the position of the FM or AM antenna.

11

 

interference.

• Reduce the treble.

31

 

 

• Turn off nearby televisions, video decks, DVD recorder, DVD player, and satellite receivers.

-

 

 

• Separate the antenna from other cables, cords, and appliances.

-

 

 

 

 

 

There is a lot of noise when

• Try changing the BEAT PROOF mode.

33

 

listening to AM.

 

 

 

 

 

 

 

The correct AM frequency cannot

• Change the frequency step to suit your area when AM is selected.

32

 

be tuned in.

 

 

 

 

 

 

 

HDMI

 

Pages

 

When using an HDMI connection,

• Should you be playing a chapter on a DVD:

 

 

the first few seconds of sound is

- Change the audio output setting on the DVD player or DVD recorder from “Bitstream” to “PCM”.

-

 

cut off.

(6.1-channel sources will however be played as 5.1-channel.)

 

 

 

- Select “PCMFIX” as instructed in “Input signals” when you play 2-channel sources.

28

 

 

 

 

 

“U 70-1-1”appears on the display.

• The equipment connected by the HDMI cable is not compatible with the unit’s copyright protection technology.

-

 

 

 

 

 

“U 70-1-2”appears on the display.

• The unit has received a signal for a picture format that is incompatible with the HDMI connection. Check the

-

 

 

settings of the connected equipment.

 

 

 

 

 

 

“U 70- 3” appears on the display.

• Should anything unusual happen using an HDMI connection:

 

 

 

Consult your dealer if the sign remains on the display after these steps.

-

 

 

- Turn the connected equipment off and on again.

 

 

- Pull out the HDMI cable then reinsert it.

5, 21

 

 

- Reduce the amount of equipment connected in series to the HDMI terminal if exceeding 2 units.

-

 

 

 

 

 

The unit does not work properly.

• The unit does not work properly when wrong cords are in HDMI input and output terminals. Turn the unit off,

5, 21

 

 

unplug the AC mains lead, and make connections again.

 

 

 

 

 

 

VIERA Link “HDAVI ControlTM

• Connect the unit to your TV (VIERA) using the HDMI cable, switch the TV on, unplug the unit’s AC mains lead,

-

 

does not function properly.

and insert it into a household mains socket again.

 

 

 

 

 

 

Remote control

 

Pages

 

The remote control does not work.

• Replace the batteries if they are worn.

3

 

 

 

 

 

Other products respond to the

• Change this unit’s remote control code to “REMOTE 2”.

37

RQTV0247

remote control.

 

 

 

 

 

39

 

 

 

Image 39
Contents AV Control Receiver Safety Safety precautionsTable of contents Main unit and display Remote controlControl guide Control guide EnglishFor your reference Connecting your television and DVD equipmentHigh-quality audio and video simply with Hdmi connection Connection cableHome Theater connections English Home Theater connectionsDVD recorder DVD player Connection with 21-pin scart cableDigital Video Audio OUT Coaxial OpticalDVD player DVD recorder Analogue audio connectionsRear panel Front SurroundConnecting a combination DVD recorder/VCR Theater connections EnglishHome Connecting a CD player Connecting other equipmentConnecting a set top box cable or satellite Connecting a VCRAdjust the volume Connecting the antennas and AC mains leadConnecting Using headphonesSpeaker connections English Connecting speakersNumber Placement Speaker connectionsConnections English Connecting biwireable speakersConnecting a second pair of front speakers Speaker impedance BI-WIRE 4 to 16 ΩPlacing of calibration microphone Auto speaker setupBefore playback Before playback EnglishPress and hold Test for about 2 seconds Start performing auto speaker setupAuto speaker setup finishes To cancel during setupTroubleshooting for auto speaker setup Message Solutions PagesBefore playback Speaker output and level Automatic speaker detectionBasic play Enjoying Home Theater featuresTheater features EnjoyingEnjoying Home Theater Features EnglishDigital signals this unit can play Signal indicatorsPlaying DVD- Audio UsingPlayback options Playback optionsOne-touch Home Theater Using the Viera Link Hdavi ControlTMUsing the Viera Link Hdavi ControlTM English To turn off Viera Link Hdavi Control, Hdmi settings,Adjusting the Dolby Pro LogicΙΙx Music mode Surround soundDolby Pro LogicΙΙx Press Effect to select C-IMAGE, then press Adjusting the NEO6 Music modeSurround sound English Press NEO6 to select one of the following modesPress Movie to select one of the following modes Surround soundSFC Sound Field Control Press Music to select one of the following modesPress Then press To adjust the level Adjusting the effect levelReceiver settings Receiver settingsBasic operations Receiver settings English Input signal Receiver settingsBi-amp settings AMP off Digital input settingsResetting factory Settings Hdmi settingsClear audio at low Volume Delaying audioTurn To select the item Sound effects/Other functionsEnter the menu PressSound effects/Other functions Sound effectsManual tuning On the remote control Direct tuning On the main unitRadio Selecting channels Preset tuningPresetting stations Radio EnglishTelevision RDS broadcastsWith Changing the displayUsing the remote control with other equipment EquipmentDVD recorder/DVD player CD player VCRChanging the codes Using the remoteChanging the remote control code Enter a code to operate some equipmentHelp messages Specifications DIN 45Specifications/Help messages English Message Causes and solutionsTroubleshooting guide Troubleshooting guide EnglishHdmi Supplied accessories MaintenanceWeb Site http//panasonic.net