Test does not start after applying the blood sample.
Probable Cause | What to Do |
|
|
Blood sample too small. | Repeat the test using a new test |
| strip and a larger blood sample. |
|
|
Defective test strip. | Repeat the test with a new test |
| strip. |
|
|
Sample applied after meter | Repeat the test using a new test |
times out (after two minutes) | strip. Wait until you see the |
and returns to clock mode. | Blood Drop and Test Strip |
| symbols on the display screen |
| before you apply the blood |
| sample (refer to page 31). |
Defective meter or test strips.
Call Customer Care.
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