GE 27939 manual Troubleshooting Guide, Telephone

TROUBLESHOOTING GUIDE

TELEPHONE

Problem	Solution
No dial tone	•	Check installation:
		— Is the base power cord connected to a working outlet?
		— Is the telephone line cord connected to the base unit
		and the wall jack?
	• Connect another phone to the same jack; the problem
		might be your wiring or local service.
	• Is the cordless handset out of range of the base?
	• Make sure the battery is properly charged (12 hours).
	• Is the battery pack installed correctly?
	• Did the handset beep when you pressed theTALK/callback
		button? Did the charge/page indicator on the base come
		on?The battery may need to be charged.
	• Place handset in charge cradle for at least 20 seconds.
Dial tone is OK,	• Make sure theTONE/PULSE switch on the base is
but can’t dial out		set to the type of phone service you are subscribed to.
Handset/Base does	• Make sure the handset ringer switch is turned to on and
not ring		the base ringer is programmed to HI.
	• Move closer to the base.The handset may be out of range.
	• You may have too many extension phones on your line.Try
		unplugging some phones.
	• Check for dial tone.
You experience static,	•	Change channels.
noise, or fading in and out	• Move closer to base (cordless handset might be out
		of range).
	• Does the base need to be relocated? Make sure base is not
		plugged into an outlet with another household appliance.
	•	Charge battery.

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