Exchange Line Queuing | Features |
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...or, to reconnect to the transferred line before it is answered, flash the hookswitch or your recall button again.
If the called party lifts the handset (or presses a [PDN] button on digital and electronic telephones) just before you flash the hookswitch or press recall again, you will enter a conference call.
Exchange Line Queuing
If all outgoing Exchange lines are busy, the Exchange Line Queuing feature will ring your telephone when one is available.
➤To set Exchange Line Queuing
1.If you hear busy tone after
dialling an Exchange line access code, press 4.
2.Hang up. (You can make other calls while waiting for a line to become available.)
3.Your telephone rings at a fast rate when an Exchange line becomes idle.
4.Answer within three rings to prevent the callback from being cancelled.
5.Dial the desired telephone number.
Busy tone stops, followed by dial tone (2 secs.), then busy tone resumes.
You hear Exchange dial tone. (If you hear busy tone, it means the line has already been seized or has received an incoming call. Your request is not cancelled. You will be called again the next time a line becomes idle.)
If the original call was made using LCR (dial 9), the system automatically dials the number.
➤To cancel Exchange Line Queuing
➤Lift the handset and press #43.
18 | Strata CT Standard Telephone User Guide November 2001 |