Mitel 5212, 5224 manual Messaging Callback

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Messaging – Callback

To leave a Callback Message when you hear busy or ringback tone:

zPress ( MESSAGE ), which will activate message wait light on remote phone. Or, on a 5224 IP Phone only, press the Callback softkey, which will activate an auto callback, no visual indication on remote phone.

To respond to a message waiting condition on your 5212 IP Phone:

1.Press ( MESSAGE ).

2.Do one or all of the following:

„To call the message sender, press #.

„To erase the message, press *.

To respond to a message waiting condition on your 5224 IP Phone:

1.Press ( MESSAGE ).

2.Press the Yes softkey, and do one or all of the following:

„To display the time the message was sent, press the More softkey.

„To display the number of the caller, press the More softkey twice.

„To call the message sender, press the Call softkey.

„To delete the message, press the Erase softkey.

„To view the next message, press ( MESSAGE ).

On a 5224 IP Phone only, you can check for messages from a remote station:

1.Press ( SUPERKEY ).

2.Press the No softkey until "Remote Msging?" appears.

3.Press the Yes softkey.

4.Dial your extension number.

5.Press the Enter softkey

6. Press the Yes softkey.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionFeatureFunction Important Note for Headset Users Selecting Menu Options About Feature Access CodesTips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsDont cradle the handset Adjust the viewing angle Protect your hearingTo tilt your telephone for better viewing To adjust the Ringer Volume while the set is ringing Handset Receiver Volume ControlTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneSpeaker Volume Control To adjust the Display Contrast while your set is idleDisplay Contrast Control Feature Keys To display information about a keyTo program a personal key Language Change Making and Answering CallsMake a call Answer a callTo make an Emergency Call Phonebook 5224 IP Phone only RedialRedial Saved Number Speed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal must be setup by Telcom To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation To enable or disable Auto-Answer on a 5224 IP Phone only To enable or disable Auto-AnswerTo answer a call when you hear ringback Auto-AnswerCall Handling HoldMute Transfer ConferenceConference Split Swap Add Held 5224 IP Phone onlyTo move a call on hold to another line appearance To alternate between the two partiesTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyTo force an incoming call to be forwarded Messaging Advisory To turn Messaging Advisory onTo turn Messaging Advisory off Messaging Callback Cancel All Callbacks Set By Callback Softkey Cancel Callback Set By Callback SoftkeyTo cancel a Callback To cancel all CallbacksUsing Advanced Features Account CodesCall Park Call Pickup CamponDo Not Disturb To page a party Direct PagingDirect Paging Handsfree Answerback Enabled To turn Handsfree Answerback onTo turn Handsfree Answerback off To end a Handsfree Answerback call To answer a call using Handsfree AnswerbackArrives Burst of tone Direct Paging Handsfree Answerback DisabledTo acknowledge a Reminder when your phone rings once To view, change, and/or cancel a pending ReminderReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo answer a call when Auto Answer is disabled To enable Headset OperationHeadset Operation To hang upTo enable or disable Headset Operation Headset Operation with Feature Control SwitchTo disable Headset Operation To answer a callMusic Group Paging / Meet Me Answer must be set up by Telcom To respond to a Group Page by using Meet Me AnswerTo make a Group Hot Desking must be set up by Telcom To remotely log out a Hot Desking phone To tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo return a call To delete all missed, answered, or outgoing call logsTo delete a particular call from the call log To release from an attempted transfer or conference call ReleaseFeature Access Codes