Mitel 5212, 5224 manual Using Advanced Features, Account Codes, Call Park

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USING ADVANCED FEATURES

Account Codes

To use Account Codes:

1.Lift the handset and dial 2.

2.Dial the Account Code digits.

3.Press #.

To enter an Account Code during a call on a 5212 IP Phone:

1.Press ( TRANS/CONF ).

2.Dial 2.

3.Dial the Account Code digits.

4.Press #.

5.Press ( CANCEL ).

To enter an Account Code during a call on a 5224 IP Phone:

1.Press ( SUPERKEY ).

2.Press the Yes softkey.

3.Dial the Account Code digits.

4.Press the Save softkey.

5.Do one of the following:

„For a verified account code, press the Yes softkey.

Call Park

To retrieve a call parked by the attendant:

1.Lift the handset.

2.Dial *79.

3.Dial the console ID and the Hold Slot number.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionFeatureFunction Important Note for Headset Users Selecting Menu Options About Feature Access CodesDont cradle the handset Tips for Your Comfort and SafetyFor Users on Resilient 3300 ICP Systems To tilt your telephone for better viewing Adjust the viewing angleProtect your hearing Customizing Your 5212/5224 IP Phone Handset Receiver Volume ControlTo adjust the Ringer Volume while the set is ringing To adjust the Ringer Pitch while the set is idleDisplay Contrast Control Speaker Volume ControlTo adjust the Display Contrast while your set is idle To program a personal key Feature KeysTo display information about a key Answer a call Making and Answering CallsLanguage Change Make a callTo make an Emergency Call Redial Saved Number Phonebook 5224 IP Phone onlyRedial To store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call Personal must be setup by TelcomTo dial a stored personal Speed Call number Handsfree Operation Auto-Answer To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5224 IP Phone only To answer a call when you hear ringbackMute Call HandlingHold Conference Split TransferConference To alternate between the two parties Add Held 5224 IP Phone onlySwap To move a call on hold to another line appearanceTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here To force an incoming call to be forwarded Call Forward End ChainingCall Forward Forced 5224 IP Phone only To turn Messaging Advisory off Messaging AdvisoryTo turn Messaging Advisory on Messaging Callback To cancel all Callbacks Cancel Callback Set By Callback SoftkeyCancel All Callbacks Set By Callback Softkey To cancel a CallbackCall Park Using Advanced FeaturesAccount Codes Do Not Disturb Call PickupCampon To page a party Direct PagingTo turn Handsfree Answerback off Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback on To end a Handsfree Answerback call To answer a call using Handsfree AnswerbackArrives Burst of tone Direct Paging Handsfree Answerback DisabledTo end a Direct Page call, do one of the following To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once Reminder 5224 IP Phone onlyTo hang up To enable Headset OperationTo answer a call when Auto Answer is disabled Headset OperationTo answer a call Headset Operation with Feature Control SwitchTo enable or disable Headset Operation To disable Headset OperationMusic To make a Group Group Paging / Meet Me Answer must be set up by TelcomTo respond to a Group Page by using Meet Me Answer Hot Desking must be set up by Telcom To remotely log out a Hot Desking phone To tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo delete a particular call from the call log To return a callTo delete all missed, answered, or outgoing call logs To release from an attempted transfer or conference call ReleaseFeature Access Codes