Mitel Comprehensive Manual for the 5212 IP Phone Features and Functions

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FeatureFunction

5 Fixed Function Keys Give you access to the following phone functions:

z (SUPERKEY) : provides access to menus for your phone's additional features. Note : When navigating through Superkey menu options, press

(CANCEL) or (SUPERKEY) to back up one menu level.

z (CANCEL) : ends a call when pressed during the call, and, when you are programming the phone, eliminates any input and returns to the previous menu level.

z (REDIAL) : calls the last number dialed.

z (HOLD) : places the current call on hold.

z (TRANS/CONF) : initiates a call transfer or establishes a three–party conference call.

z (MESSAGE) : provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox. Note : The Ring/Message indicator also flashes when messages are waiting.

6 Keypad	Use to dial.
7 Programmable	Provides keys that can be programmed as speed
Personal Keys and	call keys, feature keys, or line appearance keys,
Designation Card	according to your communication needs. Personal
	keys have status indicators. On a 5224 IP Phone, the
	bottom right personal key is always your Prime Line
	key. On the 5212 IP Phone, the bottom left personal
	key is always your Prime Line key. Write the name
	(speed call, feature or line appearance) of the
	Personal keys that you program on the
	designation card (use the side of the card with the
	textboxes provided). Use the slot behind the plastic
	cover at the bottom of the phone to remove/insert
	the designation card.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users About Feature Access Codes Selecting Menu OptionsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjust the viewing angleTo tilt your telephone for better viewing To adjust the Ringer Pitch while the set is idle Handset Receiver Volume ControlTo adjust the Ringer Volume while the set is ringing Customizing Your 5212/5224 IP PhoneTo adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key Make a call Making and Answering CallsLanguage Change Answer a callTo make an Emergency Call Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call Personal must be setup by TelcomTo store a personal Speed Call number Handsfree Operation To answer a call when you hear ringback To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5224 IP Phone only Auto-AnswerHold Call HandlingMute Conference TransferConference Split To move a call on hold to another line appearance Add Held 5224 IP Phone onlySwap To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingTo force an incoming call to be forwarded To turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback To cancel a Callback Cancel Callback Set By Callback SoftkeyCancel All Callbacks Set By Callback Softkey To cancel all CallbacksAccount Codes Using Advanced FeaturesCall Park Campon Call PickupDo Not Disturb Direct Paging To page a partyTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled Arrives Burst of toneReminder 5224 IP Phone only To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once To end a Direct Page call, do one of the followingHeadset Operation To enable Headset OperationTo answer a call when Auto Answer is disabled To hang upTo disable Headset Operation Headset Operation with Feature Control SwitchTo enable or disable Headset Operation To answer a callMusic To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me Answer must be set up by TelcomTo make a Group Hot Desking must be set up by Telcom To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Release To release from an attempted transfer or conference callFeature Access Codes