Mitel User Manual for 5212 and 5224 IP Phones - Hot Desking Features

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Hot Desking (must be set up by Telcom)

Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line appearances – even your language preference for the display. Any changes you make to the phone while you are logged in—for example, adding a speed dial—are saved to your personal profile. Logging in activates your profile on any phone that supports Hot Desking.

Note: All Hot Desking profiles have 13 programmable keys. If you log into a phone that has a fewer number of keys, the extra ones are "hidden". Only the use of the extra keys is lost, not the features assigned to them.

To log into a Hot Desking 5212 IP Phone (the phone must be idle):

1.Dial *51.

2.Press *.

3.Enter your Hot Desk User Extension Number

4.Press *.

To log out of Hot Desking 5212 IP Phone (the phone must be idle):

1.Dial #51.

2.Press #.

3.Press the *.

To log into a Hot Desking 5224 IP Phone (the phone must be idle):

1.Press the HotDesk softkey.

2.Press the Login softkey.

3.Enter your Hot Desk User Extension Number.

4.Press the Okay softkey.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Feature Access Codes About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users About Feature Access Codes Selecting Menu OptionsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjust the viewing angleTo tilt your telephone for better viewing To adjust the Ringer Pitch while the set is idle Handset Receiver Volume ControlTo adjust the Ringer Volume while the set is ringing Customizing Your 5212/5224 IP PhoneTo adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key Make a call Making and Answering CallsLanguage Change Answer a callTo make an Emergency Call Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call Personal must be setup by TelcomTo store a personal Speed Call number Handsfree Operation To answer a call when you hear ringback To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5224 IP Phone only Auto-AnswerHold Call HandlingMute Conference TransferConference Split To move a call on hold to another line appearance Add Held 5224 IP Phone onlySwap To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingTo force an incoming call to be forwarded To turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback To cancel a Callback Cancel Callback Set By Callback SoftkeyCancel All Callbacks Set By Callback Softkey To cancel all CallbacksAccount Codes Using Advanced FeaturesCall Park Campon Call PickupDo Not Disturb Direct Paging To page a partyTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled Arrives Burst of toneReminder 5224 IP Phone only To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once To end a Direct Page call, do one of the followingHeadset Operation To enable Headset OperationTo answer a call when Auto Answer is disabled To hang upTo disable Headset Operation Headset Operation with Feature Control SwitchTo enable or disable Headset Operation To answer a callMusic To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me Answer must be set up by TelcomTo make a Group Hot Desking must be set up by Telcom To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Release To release from an attempted transfer or conference callFeature Access Codes