Mitel 5212 IP Phone, 5224 IP Phone manual Important Note for Headset Users

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Feature

Function

8

Handsfree Speaker

Provides sound for Handsfree calls and background

 

 

music.

9

Handset

Use for handset calls. If you are in headset or

 

 

handsfree mode, you do not need to use the

 

 

handset.

IMPORTANT NOTE FOR HEADSET USERS:

Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack on the back of the phone. Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick–disconnect plug restores handset operation.

Ring/Message indicators

 

When indicator is

it means that

Flashing rapidly

Your phone is ringing

Flashing slowly

A message or callback message is

 

waiting at your phone

On

Your phone is ringing another phone

Off

Your phone is idle, or you are on a

 

call

-6-

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionFeatureFunction Important Note for Headset Users Selecting Menu Options Dont cradle the handset Tips for Your Comfort and SafetyFor Users on Resilient 3300 ICP Systems IP Phone Line Interface ModuleTo tilt your telephone for better viewing Adjust the viewing angleProtect your hearing Customizing Your 5212/5224 IP Phone Handset Receiver Volume ControlTo adjust the Ringer Volume while the set is ringing To adjust the Ringer Pitch while the set is idleDisplay Contrast Control Speaker Volume ControlTo adjust the Display Contrast while your set is idle To program a personal key Feature KeysTo display information about a key Answer a call Making and Answering CallsLanguage Change Make a callEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedEmergency Calls When Emergency Call Routing Programmed Redial Saved Number Phonebook 5224 IP Phone onlyRedial To store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call PersonalTo dial a stored personal Speed Call number Handsfree Operation Auto-Answer To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5224 IP Phone only To answer a call when you hear ringbackMute Call HandlingHold Conference Split TransferConference To alternate between the two parties Add Held 5224 IP Phone onlySwap To move a call on hold to another line appearanceTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here To force an incoming call to be forwarded Call Forward End ChainingCall Forward Forced 5224 IP Phone only Call Forward OverrideTo turn Messaging Advisory off Messaging AdvisoryTo turn Messaging Advisory on Messaging Callback To cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackCall Park Using Advanced FeaturesAccount Codes Do Not Disturb Call PickupCampon To use Paging OverridePaging Direct PagingTo turn Handsfree Answerback off Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback on To end a Handsfree Answerback call To answer a call using Handsfree AnswerbackDirect Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the following To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once Reminder 5224 IP Phone onlyTo hang up To enable Headset OperationTo answer a call when Auto Answer is disabled Headset OperationTo answer a call Headset Operation with Feature Control SwitchTo enable or disable Headset Operation To disable Headset OperationMusic To make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk FlashTo listen to a recording Record a CallTo start recording while on a 2-party call Hot Desking To remotely log out a Hot Desking phone To tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo delete a particular call from the call log To return a callTo delete all missed, answered, or outgoing call logs Night Answer To release from an attempted transfer or conference call Using the Line Interface Module 5224 IP Phone onlyRelease Mobile ExtensionTo answer a call using the Line Interface Module line To make a call using the Line Interface Module lineHold a Call Failover Mode Feature Access Codes

5224 IP Phone, 5212 IP Phone specifications

The Mitel 5212 IP Phone and 5224 IP Phone are integral components of modern communication solutions for businesses, facilitating efficient and effective communication through advanced technology and user-friendly features. These models are designed to cater to various organizational needs, offering robust functionalities for users engaged in daily tasks.

The Mitel 5212 IP Phone is geared towards users with moderate communication needs. It features a two-line, backlit display that provides clear visibility for an enhanced user experience. The phone is equipped with 12 programmable keys, enabling quick access to essential functions and frequently used contacts. Its built-in speakerphone and headset support ensure that users can engage in hands-free conversations or use headsets for convenience. The Mitel 5212 also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power sources.

In contrast, the Mitel 5224 IP Phone is tailored for more demanding users who require additional functionality. It boasts a larger display that provides better visibility and more intricate information display. With 24 programmable keys, users can customize their experience by assigning specific tasks or frequently dialed numbers to these buttons. This model also includes an advanced speakerphone with echo cancellation, ensuring high-quality audio during calls. For those who frequently engage in conference calls, the 5224 model's superior audio features make it an ideal choice.

Both phones incorporate the latest Voice over IP (VoIP) technology, allowing for seamless integration with existing business networks. They support various codecs, enabling high-quality voice transmission while optimizing bandwidth use. Security is also a significant feature, with encryption capabilities ensuring that sensitive communications remain protected.

Moreover, the Mitel 5212 and 5224 IP Phones offer an intuitive user interface, making them easy to navigate. The phones are designed to integrate smoothly with Mitel's Unified Communications solutions, allowing users to take advantage of advanced features like presence management, call routing, and voicemail integration.

In summary, the Mitel 5212 and 5224 IP Phones are excellent choices for businesses looking to enhance communication efficiency and productivity. Their combination of customizable features, user-friendly interfaces, and advanced technology makes them valuable assets in any professional environment. Whether for general office use or more demanding communication needs, these phones deliver reliability and performance that support today's dynamic business landscape.
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