Mitel 5224 IP Phone, 5212 IP Phone manual Hold a Call

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To answer a waiting Line Interface Module call, or to return to the original Line Interface Module call, do one of the following:

zPress and release the hookswitch.

zPress ( CANCEL ).

zPress the Line Interface Module key.

Hold a Call

To put a current call on hold to answer an incoming Line Interface Module call:

zPress the flashing Line Interface Module key. The current call is put on hold.

To switch between the current call and the held call when one of the calls is using the Line Interface Module line, do one of the following:

zIf your current call is using the Line Interface Module line, press the flashing Line key of the held call. The Line Interface Module call is automatically put on hold.

zIf your current call is using an IP line, press the flashing Line Interface Module key. The IP line is automatically put on hold.

End a Call

To end a current call when an incoming Line Interface Module call arrives:

zPress (CANCEL), and then press the flashing Line Interface Module key. The current call ends, and you are connected to the caller on the Line Interface Module line.

To end the current Line Interface Module call when an incoming call arrives:

zPress (CANCEL). The current Line Interface Module call ends, and you are connected to the new caller.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users Selecting Menu Options Tips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsIP Phone Line Interface Module Dont cradle the handsetTo tilt your telephone for better viewing Adjust the viewing angleProtect your hearing Handset Receiver Volume Control To adjust the Ringer Volume while the set is ringingTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneDisplay Contrast Control Speaker Volume ControlTo adjust the Display Contrast while your set is idle To program a personal key Feature KeysTo display information about a key Making and Answering Calls Language ChangeMake a call Answer a callEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Redial Saved Number Phonebook 5224 IP Phone onlyRedial To store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call PersonalTo dial a stored personal Speed Call number Handsfree Operation To enable or disable Auto-Answer To enable or disable Auto-Answer on a 5224 IP Phone onlyTo answer a call when you hear ringback Auto-AnswerMute Call HandlingHold Conference Split TransferConference Add Held 5224 IP Phone only SwapTo move a call on hold to another line appearance To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyCall Forward Override To force an incoming call to be forwardedTo turn Messaging Advisory off Messaging AdvisoryTo turn Messaging Advisory on Messaging Callback Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksCall Park Using Advanced FeaturesAccount Codes Do Not Disturb Call PickupCampon Override PagingDirect Paging To use PagingTo turn Handsfree Answerback off Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback on To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled To view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo enable Headset Operation To answer a call when Auto Answer is disabledHeadset Operation To hang upHeadset Operation with Feature Control Switch To enable or disable Headset OperationTo disable Headset Operation To answer a callMusic To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a GroupTo listen to a recording Record a CallTo start recording while on a 2-party call Hot Desking To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo delete a particular call from the call log To return a callTo delete all missed, answered, or outgoing call logs Night Answer Using the Line Interface Module 5224 IP Phone only ReleaseMobile Extension To release from an attempted transfer or conference callTo make a call using the Line Interface Module line To answer a call using the Line Interface Module lineHold a Call Failover Mode Feature Access Codes

5224 IP Phone, 5212 IP Phone specifications

The Mitel 5212 IP Phone and 5224 IP Phone are integral components of modern communication solutions for businesses, facilitating efficient and effective communication through advanced technology and user-friendly features. These models are designed to cater to various organizational needs, offering robust functionalities for users engaged in daily tasks.

The Mitel 5212 IP Phone is geared towards users with moderate communication needs. It features a two-line, backlit display that provides clear visibility for an enhanced user experience. The phone is equipped with 12 programmable keys, enabling quick access to essential functions and frequently used contacts. Its built-in speakerphone and headset support ensure that users can engage in hands-free conversations or use headsets for convenience. The Mitel 5212 also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power sources.

In contrast, the Mitel 5224 IP Phone is tailored for more demanding users who require additional functionality. It boasts a larger display that provides better visibility and more intricate information display. With 24 programmable keys, users can customize their experience by assigning specific tasks or frequently dialed numbers to these buttons. This model also includes an advanced speakerphone with echo cancellation, ensuring high-quality audio during calls. For those who frequently engage in conference calls, the 5224 model's superior audio features make it an ideal choice.

Both phones incorporate the latest Voice over IP (VoIP) technology, allowing for seamless integration with existing business networks. They support various codecs, enabling high-quality voice transmission while optimizing bandwidth use. Security is also a significant feature, with encryption capabilities ensuring that sensitive communications remain protected.

Moreover, the Mitel 5212 and 5224 IP Phones offer an intuitive user interface, making them easy to navigate. The phones are designed to integrate smoothly with Mitel's Unified Communications solutions, allowing users to take advantage of advanced features like presence management, call routing, and voicemail integration.

In summary, the Mitel 5212 and 5224 IP Phones are excellent choices for businesses looking to enhance communication efficiency and productivity. Their combination of customizable features, user-friendly interfaces, and advanced technology makes them valuable assets in any professional environment. Whether for general office use or more demanding communication needs, these phones deliver reliability and performance that support today's dynamic business landscape.
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