Mitel 5224 IP Phone, 5212 IP Phone manual Messaging Callback

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Messaging – Callback

To leave a Callback Message when you hear busy or ringback tone:

zPress ( MESSAGE ) or, on a 5224 IP Phone only, press the Callback softkey.

To respond to a message waiting condition on your 5212 IP Phone:

1.Press ( MESSAGE ).

2.If a password is required, dial your password.

3.Do one or all of the following:

„To call the message sender, press #.

„To erase the message, press *.

To respond to a message waiting condition on your 5224 IP Phone:

1.Press ( MESSAGE ).

2.If a password is required, dial your password (and press the Enter softkey if available).

3.Press the Yes softkey, and do one or all of the following:

„To display the time the message was sent, press the More softkey.

„To display the number of the caller, press the More softkey twice.

„To call the message sender, press the Call softkey.

„To delete the message, press the Erase softkey.

„To view the next message, press ( MESSAGE ).

On a 5224 IP Phone only, you can check for messages from a remote station:

1.Press ( SUPERKEY ).

2.Press the No softkey until "Remote Msging?" appears.

3.Press the Yes softkey.

4.Dial your extension number.

5.Press the Enter softkey.

6.If a password is required, enter your password and press the Enter softkey.

7.Press the Yes softkey.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users Selecting Menu Options IP Phone Line Interface Module Tips for Your Comfort and SafetyFor Users on Resilient 3300 ICP Systems Dont cradle the handsetProtect your hearing Adjust the viewing angleTo tilt your telephone for better viewing To adjust the Ringer Pitch while the set is idle Handset Receiver Volume ControlTo adjust the Ringer Volume while the set is ringing Customizing Your 5212/5224 IP PhoneTo adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key Make a call Making and Answering CallsLanguage Change Answer a callEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation To answer a call when you hear ringback To enable or disable Auto-AnswerTo enable or disable Auto-Answer on a 5224 IP Phone only Auto-AnswerHold Call HandlingMute Conference TransferConference Split To move a call on hold to another line appearance Add Held 5224 IP Phone onlySwap To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Override Call Forward End ChainingCall Forward Forced 5224 IP Phone only To force an incoming call to be forwardedTo turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback To cancel a Callback Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel all CallbacksAccount Codes Using Advanced FeaturesCall Park Campon Call PickupDo Not Disturb Direct Paging OverridePaging To use PagingTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled Reminder 5224 IP Phone only To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once To end a Direct Page call, do one of the followingHeadset Operation To enable Headset OperationTo answer a call when Auto Answer is disabled To hang upTo disable Headset Operation Headset Operation with Feature Control SwitchTo enable or disable Headset Operation To answer a callMusic Trunk Flash To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer To make a GroupTo start recording while on a 2-party call Record a CallTo listen to a recording Hot Desking To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Night Answer Mobile Extension Using the Line Interface Module 5224 IP Phone onlyRelease To release from an attempted transfer or conference callTo make a call using the Line Interface Module line To answer a call using the Line Interface Module lineHold a Call Failover Mode Feature Access Codes

5224 IP Phone, 5212 IP Phone specifications

The Mitel 5212 IP Phone and 5224 IP Phone are integral components of modern communication solutions for businesses, facilitating efficient and effective communication through advanced technology and user-friendly features. These models are designed to cater to various organizational needs, offering robust functionalities for users engaged in daily tasks.

The Mitel 5212 IP Phone is geared towards users with moderate communication needs. It features a two-line, backlit display that provides clear visibility for an enhanced user experience. The phone is equipped with 12 programmable keys, enabling quick access to essential functions and frequently used contacts. Its built-in speakerphone and headset support ensure that users can engage in hands-free conversations or use headsets for convenience. The Mitel 5212 also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power sources.

In contrast, the Mitel 5224 IP Phone is tailored for more demanding users who require additional functionality. It boasts a larger display that provides better visibility and more intricate information display. With 24 programmable keys, users can customize their experience by assigning specific tasks or frequently dialed numbers to these buttons. This model also includes an advanced speakerphone with echo cancellation, ensuring high-quality audio during calls. For those who frequently engage in conference calls, the 5224 model's superior audio features make it an ideal choice.

Both phones incorporate the latest Voice over IP (VoIP) technology, allowing for seamless integration with existing business networks. They support various codecs, enabling high-quality voice transmission while optimizing bandwidth use. Security is also a significant feature, with encryption capabilities ensuring that sensitive communications remain protected.

Moreover, the Mitel 5212 and 5224 IP Phones offer an intuitive user interface, making them easy to navigate. The phones are designed to integrate smoothly with Mitel's Unified Communications solutions, allowing users to take advantage of advanced features like presence management, call routing, and voicemail integration.

In summary, the Mitel 5212 and 5224 IP Phones are excellent choices for businesses looking to enhance communication efficiency and productivity. Their combination of customizable features, user-friendly interfaces, and advanced technology makes them valuable assets in any professional environment. Whether for general office use or more demanding communication needs, these phones deliver reliability and performance that support today's dynamic business landscape.
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