Mitel 5212 IP Phone Tips for Your Comfort and Safety, For Users on Resilient 3300 ICP Systems

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For Users on Resilient 3300 ICP Systems

If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues but some of the keys and features on your phone function differently. The keys and most features begin working normally again after you hang up. If your phone switches to the secondary system while your speaker or handset is muted (that is, while the MUTE light is on), the call remains muted until you hang up. Normal operation resumes when your phone switches back to the primary system. If your phone is idle and switched to the secondary system, you'll see a flashing rectangle on the display. The rectangle remains until the switch to the primary system is complete.

5224 IP Phone Line Interface Module

The Line Interface Module is an optional device that adds an analog phone line (POTS) capability to your 5224 IP phone only. If Emergency Call Routing is not programmed on your 3300 ICP, you must use the Line Interface Module to dial emergency calls. For more information on emergency number dialing, refer to Emergency Calls. If you have a Line Interface Module connected to your 5224 IP Phone, all programming of the Line Interface Module, except the Analog Key, is done by the Installer when your phone is installed. For more information, refer to "Using the Line Interface Module" elsewhere in this guide.

Note: The 5212 IP Phone does not support the Line Interface Module.

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Elements of Your Phone Feature FunctionFeatureFunction Important Note for Headset Users Selecting Menu Options For Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyIP Phone Line Interface Module Dont cradle the handsetProtect your hearing Adjust the viewing angleTo tilt your telephone for better viewing To adjust the Ringer Volume while the set is ringing Handset Receiver Volume ControlTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneTo adjust the Display Contrast while your set is idle Speaker Volume ControlDisplay Contrast Control To display information about a key Feature KeysTo program a personal key Language Change Making and Answering CallsMake a call Answer a callEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedEmergency Calls When Emergency Call Routing Programmed Redial Phonebook 5224 IP Phone onlyRedial Saved Number To dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation To enable or disable Auto-Answer on a 5224 IP Phone only To enable or disable Auto-AnswerTo answer a call when you hear ringback Auto-AnswerHold Call HandlingMute Conference TransferConference Split Swap Add Held 5224 IP Phone onlyTo move a call on hold to another line appearance To alternate between the two partiesTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward Forced 5224 IP Phone only Call Forward End ChainingCall Forward Override To force an incoming call to be forwardedTo turn Messaging Advisory on Messaging AdvisoryTo turn Messaging Advisory off Messaging Callback Messaging Cancel All Callbacks Messaging Cancel CallbackTo cancel a Callback To cancel all CallbacksAccount Codes Using Advanced FeaturesCall Park Campon Call PickupDo Not Disturb Paging OverrideDirect Paging To use PagingTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledTo turn Handsfree Answerback off To end a Handsfree Answerback call To answer a call using Handsfree AnswerbackDirect Paging Handsfree Answerback Disabled To acknowledge a Reminder when your phone rings once To view, change, and/or cancel a pending ReminderReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo answer a call when Auto Answer is disabled To enable Headset OperationHeadset Operation To hang upTo enable or disable Headset Operation Headset Operation with Feature Control SwitchTo disable Headset Operation To answer a callMusic Group Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTrunk Flash To make a GroupTo start recording while on a 2-party call Record a CallTo listen to a recording Hot Desking To remotely log out a Hot Desking phone To tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo delete all missed, answered, or outgoing call logs To return a callTo delete a particular call from the call log Night Answer Release Using the Line Interface Module 5224 IP Phone onlyMobile Extension To release from an attempted transfer or conference callTo answer a call using the Line Interface Module line To make a call using the Line Interface Module lineHold a Call Failover Mode Feature Access Codes

5224 IP Phone, 5212 IP Phone specifications

The Mitel 5212 IP Phone and 5224 IP Phone are integral components of modern communication solutions for businesses, facilitating efficient and effective communication through advanced technology and user-friendly features. These models are designed to cater to various organizational needs, offering robust functionalities for users engaged in daily tasks.

The Mitel 5212 IP Phone is geared towards users with moderate communication needs. It features a two-line, backlit display that provides clear visibility for an enhanced user experience. The phone is equipped with 12 programmable keys, enabling quick access to essential functions and frequently used contacts. Its built-in speakerphone and headset support ensure that users can engage in hands-free conversations or use headsets for convenience. The Mitel 5212 also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power sources.

In contrast, the Mitel 5224 IP Phone is tailored for more demanding users who require additional functionality. It boasts a larger display that provides better visibility and more intricate information display. With 24 programmable keys, users can customize their experience by assigning specific tasks or frequently dialed numbers to these buttons. This model also includes an advanced speakerphone with echo cancellation, ensuring high-quality audio during calls. For those who frequently engage in conference calls, the 5224 model's superior audio features make it an ideal choice.

Both phones incorporate the latest Voice over IP (VoIP) technology, allowing for seamless integration with existing business networks. They support various codecs, enabling high-quality voice transmission while optimizing bandwidth use. Security is also a significant feature, with encryption capabilities ensuring that sensitive communications remain protected.

Moreover, the Mitel 5212 and 5224 IP Phones offer an intuitive user interface, making them easy to navigate. The phones are designed to integrate smoothly with Mitel's Unified Communications solutions, allowing users to take advantage of advanced features like presence management, call routing, and voicemail integration.

In summary, the Mitel 5212 and 5224 IP Phones are excellent choices for businesses looking to enhance communication efficiency and productivity. Their combination of customizable features, user-friendly interfaces, and advanced technology makes them valuable assets in any professional environment. Whether for general office use or more demanding communication needs, these phones deliver reliability and performance that support today's dynamic business landscape.
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