Mitel 5212 IP Phone Guide: Hot Desking Setup and Features Explained
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Hot Desking

Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line appearances – even your language preference for the display. Any changes you make to the phone while you are logged in—for example, adding a speed dial—are saved to your personal profile. Logging in activates your profile on any phone that supports Hot Desking.

Note: All Hot Desking profiles have 13 programmable keys. If you log into a phone that has a fewer number of keys, the extra ones are "hidden". Only the use of the extra keys is lost, not the features assigned to them.

To log into a Hot Desking 5212 IP Phone (the phone must be idle):

1.Dial 222.

2.Press *.

3.Enter your Hot Desk User Extension Number

4.Press *.

To log out of Hot Desking 5212 IP Phone (the phone must be idle):

1.Dial 333.

2.Press #.

3.Press the *.

To log into a Hot Desking 5224 IP Phone (the phone must be idle):

1.Press the HotDesk softkey.

2.Press the Login softkey.

3.Enter your Hot Desk User Extension Number.

4.Press the Okay softkey.

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Contents User Guide PN 58009805, Rev a 3300 ICP Contents Making and Answering Calls Using the Line Interface Module 5224 IP Phone only About Your Phone 5212 IP Phone 5224 IP Phone Feature Function Elements of Your PhoneFeatureFunction Important Note for Headset Users Selecting Menu Options Tips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsIP Phone Line Interface Module Dont cradle the handsetAdjust the viewing angle Protect your hearingTo tilt your telephone for better viewing Handset Receiver Volume Control To adjust the Ringer Volume while the set is ringingTo adjust the Ringer Pitch while the set is idle Customizing Your 5212/5224 IP PhoneSpeaker Volume Control To adjust the Display Contrast while your set is idleDisplay Contrast Control Feature Keys To display information about a keyTo program a personal key Making and Answering Calls Language ChangeMake a call Answer a callEmergency Calls When Emergency Call Routing not Programmed Emergency CallsEmergency Calls When Emergency Call Routing Programmed Phonebook 5224 IP Phone only RedialRedial Saved Number Speed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation To enable or disable Auto-Answer To enable or disable Auto-Answer on a 5224 IP Phone onlyTo answer a call when you hear ringback Auto-AnswerCall Handling HoldMute Transfer ConferenceConference Split Add Held 5224 IP Phone only SwapTo move a call on hold to another line appearance To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Im Here Call Forward End Chaining Call Forward Forced 5224 IP Phone onlyCall Forward Override To force an incoming call to be forwardedMessaging Advisory To turn Messaging Advisory onTo turn Messaging Advisory off Messaging Callback Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksUsing Advanced Features Account CodesCall Park Call Pickup CamponDo Not Disturb Override PagingDirect Paging To use PagingDirect Paging Handsfree Answerback Enabled To turn Handsfree Answerback onTo turn Handsfree Answerback off To answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled To view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder 5224 IP Phone only To end a Direct Page call, do one of the followingTo enable Headset Operation To answer a call when Auto Answer is disabledHeadset Operation To hang upHeadset Operation with Feature Control Switch To enable or disable Headset OperationTo disable Headset Operation To answer a callMusic To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a GroupRecord a Call To start recording while on a 2-party callTo listen to a recording Hot Desking To remotely log out a Hot Desking phone Tag Call To tag a malicious callCall History To display the call history, and view call detailTo return a call To delete all missed, answered, or outgoing call logsTo delete a particular call from the call log Night Answer Using the Line Interface Module 5224 IP Phone only ReleaseMobile Extension To release from an attempted transfer or conference callTo make a call using the Line Interface Module line To answer a call using the Line Interface Module lineHold a Call Failover Mode Feature Access Codes

5224 IP Phone, 5212 IP Phone specifications

The Mitel 5212 IP Phone and 5224 IP Phone are integral components of modern communication solutions for businesses, facilitating efficient and effective communication through advanced technology and user-friendly features. These models are designed to cater to various organizational needs, offering robust functionalities for users engaged in daily tasks.

The Mitel 5212 IP Phone is geared towards users with moderate communication needs. It features a two-line, backlit display that provides clear visibility for an enhanced user experience. The phone is equipped with 12 programmable keys, enabling quick access to essential functions and frequently used contacts. Its built-in speakerphone and headset support ensure that users can engage in hands-free conversations or use headsets for convenience. The Mitel 5212 also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power sources.

In contrast, the Mitel 5224 IP Phone is tailored for more demanding users who require additional functionality. It boasts a larger display that provides better visibility and more intricate information display. With 24 programmable keys, users can customize their experience by assigning specific tasks or frequently dialed numbers to these buttons. This model also includes an advanced speakerphone with echo cancellation, ensuring high-quality audio during calls. For those who frequently engage in conference calls, the 5224 model's superior audio features make it an ideal choice.

Both phones incorporate the latest Voice over IP (VoIP) technology, allowing for seamless integration with existing business networks. They support various codecs, enabling high-quality voice transmission while optimizing bandwidth use. Security is also a significant feature, with encryption capabilities ensuring that sensitive communications remain protected.

Moreover, the Mitel 5212 and 5224 IP Phones offer an intuitive user interface, making them easy to navigate. The phones are designed to integrate smoothly with Mitel's Unified Communications solutions, allowing users to take advantage of advanced features like presence management, call routing, and voicemail integration.

In summary, the Mitel 5212 and 5224 IP Phones are excellent choices for businesses looking to enhance communication efficiency and productivity. Their combination of customizable features, user-friendly interfaces, and advanced technology makes them valuable assets in any professional environment. Whether for general office use or more demanding communication needs, these phones deliver reliability and performance that support today's dynamic business landscape.
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