MaxTech PCI Internal Voice/FAX/Data/Speakerphone Modem Section Seven Support and Service

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Modem experiences bursts of errors or suddenly disconnects while communicating with a remote modem.

1.Make sure Call Waiting is turned off.

2.Make sure the phone line does not exhibit excess noise.

Section Seven - Support and Service

In the unlikely event you experience difficulty in the use of this product, we suggest you: (1) consult the Troubleshooting section of this guide and (2) consult with your dealer. To obtain service for this product, follow the ReturnMerchandise AuthorizationProcedureas outlined in the Warranty card.

Appendix A - Specifications

Communication Std. V.90, x2, V.34+ , V.34, V.32bis, V.32, V.29,

 

V.27ter, V.22bis, V.23, V.22, V.21, V.17,

 

Bell212/103

Data Compression:

V.42bis/MNP5

Error Correction:

V.42/MNP2-4

Host Interface:

PCI

FAX Group:

Group III Send/Receive Standard

FAX Command set: EIA/TIA-578 Service Class 1

Speakerphone:

Full-Duplex

Transmit level:

-10dBm

Receiver sensitivity: -36dBm

UART:

16550 compatible

Data format:

300-115200 bps (8N1, 7E1, 7E2, 7O1, 7O2)

Power:

0.75 W

Temperature:

0-55 degrees C (operating); -20 to 80 de-

 

grees C (non-operating)

 

 

Appendix B - Notices

FCC Compliance

This equipment complies with Part 68 of the FCC Rules. On this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this informa- tion to your telephone company.

If your telephone equipment causes harm to the telephone network, the Telephone Company may discontinue your service temporarily. If possible, they will notify in advance. But, if advance notice isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with

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Contents 56K BPS Page Proceed to .3 now if you have every- thing required Section Two InstallationSection One Introduction Unpacking Your ModemPCI Expansion Slots Hardware InstallationHardware Wizard Windows 95 Release Hardware ConfigurationNew Hardware Wizard Software Installation and ConfigurationWindows 95 Release 4.00.950 B WindowsUsing Your Modem Testing Your Modem After InstallationCommand Structure Section Three AT Command SetWhere To Go From Here Executing CommandsCommands are echoed Basic AT CommandsCommand Function Bell modeAutomatic rate negotiation Medium speaker volumeInternal speaker on until carrier DetectedExtended AT Commands Ends test in progress Force DSR Signal High onEnable Trellis Coding @ Power on or resetMNP/V.42/V.42bis Commands Fax Class 1 Commands Section Four S Registers ISO 101 Voice Mode CommandsSection Five Result Codes S Registers Register Function Range/units DefaultModem does not respond to commands Section Six TroubleshootingHigh pitch tone is heard whenever you answer the phone Modem does not dialModem dials but does not connect Modem makes a connection but no data appears on your screenFCC Compliance Section Seven Support and ServiceAppendix a Specifications Appendix B NoticesDOC Compliance Information FCC Class B StatementUL Notice