Modem does not dial.
1.Make sure the modem is connected to a working phone line. Replace the modem with a working phone to ensure that the phone line is working.
Modem dials but does not connect.
1.Make sure the IRQ setting is identical on both the modem AND the software. Modem and software must be configured identically.
2.Makesurethephonelineisworkingproperly.Replace the modem with a regular phone and dial the number. If the line sounds noisy, you may have difficulty connecting to the remote device.
Modem makes a connection but no data appears on your screen.
1.The remote system may be waiting to receive your data before it begins. Try pressing the ENTER key a few times.
2.Make sure the correct data format (data bits, stop bits, and parity bits) and flow control (RTS/CTS) are being used.
3.Make sure the correct terminal emulation mode is being used.
High pitch tone is heard whenever you answer the phone.
1.Make sure
Modem experiences errors while communicating with a remote modem.
1.Make sure the DTE speed is the same as the modem connection speed when in Direct Mode.
2.Makesuretheremotesystemandyourmodemusethe samecommunicationparameters(speed,parity,etc.).
3.MakesureRTS/CTShardwareflowcontrolisenabled and XON/XOFF software flow control is disabled in the communication software.
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