How to Place a Call, Related Topics | Cisco Systems OL-10189-01

Chapter 3 How to Use the Assistant Console to Handle Calls

How to Place a Call

To place a call from the Assistant Console, choose any of the following options:

•Click the Dial call control button.

•Right-click on a phone line in the My Calls panel and choose Dial from the pop-up menu.

•Choose Call > Dial from the menu bar.

•Double-click a speed dial or directory number.

•Drag and drop a directory number into the My Calls panel.

•Use the associated keyboard shortcut.

•With the console open and active on your desktop, enter the phone number that you want to call using your keyboard, then press Enter. You can see the number that you are calling in the status bar along the bottom of the console.

If the Enter Number pop-up window appears, enter the phone number that you want to call and click OK.

Enter the number exactly as you would if you were placing the call from your Cisco Unified IP Phone.

Calls originated from Assistant Console use the first physical line of the Assistant phone.

	Cisco Unified CallManager Assistant User Guide
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