Cisco Systems CP7945GRF Forward Incoming Calls, Call-Blocking Toll Bar Override, Transfer a Call

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Forward Incoming Calls

To forward any incoming call to the call-forward destination, for example voice mail, preset on the Cisco Unified IP phone:

Press the DnD soft key.

Note If the call-forward destination is not set, pressing the DnD soft key disables the ringer.

Call-Blocking (Toll Bar) Override

Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified time of day and day of week or date. The call-blocking override feature allows individual phone users to override the predefined call blocking.

Note Contact your system administrator for your personal identification number (PIN).

To place calls when call-blocking is enabled:

1.Press the Login soft key on the Cisco Unified IP phone.

2.Enter the Personal Identification Number (PIN) that is associated with the phone.

Transfer a Call

To transfer a selected call to another number, you can use blind transfer or consultative transfer:

Blind Transfer

Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).

To make a blind transfer call:

1.During a call, press the Trnsfer soft key. The call is placed on hold.

2.Dial the number to which you want to transfer the call.

Consultative Transfer

Redirects the call after first allowing you to speak to the transfer recipient.

To make a consultative transfer:

1.During a call, press the Trnsfer soft key. The call is placed on hold.

2.Dial the number to which you want to transfer the call.

3.Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset.

4.If the transfer fails, press the Resume soft key to return to the original call.

Cancel Transfer

1.To cancel your consult call-transfer attempt:

Press the EndCall soft key.

2.To reconnect to the original caller:

Press the Resume soft key.

Transfer to Voice Mail

1.Press TrnsfVM.

2.Enter the recipient’s extension number and press TrnsfVM again.

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Contents User Guide Overview Physical DescriptionName Description Connecting Your Phone Adjusting the Handset Rest Operating Your Phone Answer a Call Place a CallEnd a Call Mute a Call Redial a NumberHold a Call Manage Call WaitingAdjust the Display Contrast Adjust the Volume for the Current CallAdjust the Ring Volume Retrieve Voice MessagesCall-Blocking Toll Bar Override Cancel TransferForward Incoming Calls Transfer a CallPlace a MeetMe Conference Call Forward All CallsPlace and Establish a Conference Call End a Conference CallJoin a Shared Line Call SIP Live Record a CallJoin a Shared-Line Call Sccp Hold a Shared-Line Call SIPProgram Personal Speed-Dial Buttons Enable Privacy on Shared-LinePlace a Call from Your Local Directory TipView Call History Use the Intercom FeaturePlace a Call from Your System Speed-Dial Directory Place a Call from Call HistoryActivate Do Not Disturb SIP Place a Call Using Your Cisco Extension Mobility ProfileActivate Do Not Disturb Sccp Place a Call from Your Personal Speed-DialEnable or Disable Single Number Reach Switching an In-Progress Call to Another Phone Using SNRChange Your Remote Destination Phone Number Priority level of an Mlpp call Whisper IntercomPlace a Priority Precedence Call To Make a Priority Precedence CallPark a Call SIP Park a Call SccpTo Answer an Mlpp Call Pick Up Calls Phone Features Index Switching an In-Progress Call to Another Phone Using SNR USA