Pick Up Calls
To pick up a call that is on hold or a call that is ringing at another extension:
1.Press the PickUp soft key.
2.Dial the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your phone.
To selectively pick up a call ringing at a number that belongs to a pickup group:
•Press the GPickUp soft key. If only one pickup group is defined in the entire Cisco Unified Communications Manager Express system, control of the call is transferred to your phone.
•If the ringing telephone and your phone are in the same pickup group, press the asterisk (*) to transfer control of the call to your phone.
•If the ringing telephone and your phone are in different pickup groups, dial the pickup group number where the phone is ringing to transfer control of the call to your phone.
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