Cisco Systems 7935 quick start General Troubleshooting Information, Problem Resolution

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Step 7 Press the Save softkey.

Note Selecting Ringer Off shuts off the ringer sound on the IP Conference Station.

Step 8 Press the Menu button to return to the main menu, or press the Exit button to return to the resting display.

5General Troubleshooting Information

This section provides general troubleshooting information for the Cisco IP Conference Station 7935.

Refer to the following table if you are having difficulties.

Problem	Resolution

No dial tone	Check that all connections are tight and in place.
	Make sure all connections are correct. See the “Installing and
	Connecting to the Network” section on page 8.

IP Conference Station does not	Check that the ringer setting is not “Ringer Off.”
ring	Check the volume level.
	Check the volume level.
	Make sure that the IP Conference Station is communicating with
	the Cisco CallManager.

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Contents Cisco IP Conference Station Page Page Page Package Contents Getting StartedIntroduction Safety Notices Where to Go for Help Main disconnecting deviceInstallation Before You Begin Installing and Connecting to the NetworkRelated Documentation 108 Startup Sequence Sequence Step LCD Screen Message DisplayFeatures and Web Interface FeaturesFor Best Performance Call State Off LEDs All off Select Pick-up, Group Pick-up, and Transfer Using the Web Interface Web InterfaceDescription of the Web Interface End-user Settings Phone BookDeleting an entry Opening the Phone Book WebAdding an entry Editing an entrySounds Time & DateOpening the Diagnostics Web DiagnosticsPassword Change Changing the date formatUsing the Cisco IP Conference Station Basic FeaturesMuting a call Conference CallsMeet Me Placing a conference callEstablishing a Meet Me conference Call TransferCall Park Joining a Meet Me conferenceCall Pickup Parking a callPicking Up Calls in Your Group Volume ControlsTo adjust the speakerphone volume Picking Up Calls Outside Your GroupCorporate Directory To adjust the dial tone volumeTo adjust the ringer volume Search by NameSearch by Phone Number Opening the Phone Book Calling a number in the Phone BookAdding an entry in the Phone Book Settings Editing an entry in the Phone BookTime and Date LCD Screen Contrast LanguageRinger General Troubleshooting Information Problem ResolutionFor More Information World Wide WebDocumentation CD-ROM Ordering DocumentationDocumentation Feedback For Technical Assistance Cisco.comTechnical Assistance Center Cisco TAC Website Cisco TAC Escalation CenterPage USA

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