Vertical Communications DSU II manual Holding Calls

Page 13

Industry Standard Telephone User’s Guide

5. HOLDING CALLS

• To place a call on hold that only you can retrieve

1.FLASH the hookswitch.

2.Hang up handset.

• To return to a call that is on hold

1.Lift handset and FLASH the hookswitch, or lift handset, listen for dial tone, and dial # #.

2.Answer call.

• To place a call on hold at another telephone

1.FLASH the hookswitch.

2.Dial * 90.

3.Dial station number of telephone to receive the held call.

4.Hang up handset.

• To retrieve a held call at another station

1.Lift handset and listen for intercom dial tone.

2.Dial # 90.

3.Dial station number of station that has the held call.

4.FLASH the hookswitch.

5.Answer call.

• To answer a call at the station receiving held call

1.Lift handset and listen for hold confirmation tones.

2.FLASH the hookswitch.

September, 02

Comdial

Image 13

Contents Industry Standard Telephone IST Station User’s Guide Page Transferring Outside Calls Making a Paging Announcement Introduction Flashing the HookswitchUsing Night Mode Using Call PickupAnswering Calls Answering a CallUsing Prime Intercom Using Prime Line PreferenceTo access an intercom line Making CallsLine Group Access Codes To access outside line using line group featureTo cancel queuing To queue for a busy line groupTo redial the last number that you dialed at your telephone Using Last Number RedialTo program personal speed dial numbers Using Speed DialingTo dial system speed dial numbers To dial personal speed dial numbersTo store an intercom number as a speed dial number Holding Calls Hold Recall Feature Using Call ParkTo park a call To retrieve a parked callUsing Unscreened Transfer Using Screened TransferTransferring Outside Calls If station is busy or the user does not answer To do a quick unscreened transfer to intercom or tie lineTo conference between yourself and two outside parties Conferencing StationsUsing Broker’s Call Using Message Waiting Control Using the Messaging FeatureTo retrieve a message at an alerted station To turn LCD messaging on Using LCD MessagingTo turn LCD messaging off Using RECALL/FLASH Using All-Call and Zone Paging Using External PagingMaking a Paging Announcement To page over an external public address systemTo reply to a meet-me Using Meet-MeForwarding Calls Call Forward Outside System Cfos To cancel call forwardingTo activate Cfos for an IST telephone To De-Activate Cfos To track a called party after receiving a ring-no answer Using the Tracker Paging SystemTo track a called party without first calling them Responding To Tracker Pager Calls To retrieve a call that you parked using the Tracker optionIf you receive a parked call message on your Tracker pager To disable or enable a Tracker pager at your station Camping on AT a Station To cancel the camp-on activity at any timeCamping On To An Idle Station Camping On To a Busy Station To cancel automatic callback before camp recall occursTo camp on at any busy station To answer callback ringInitiate Call Waiting At a Busy Station To activate call waiting when you hear a busy signalTo camp on at a station with a Do Not Disturb condition set Line Call Waiting To cancel call waitingTo answer a call-waiting tone Camping On At a Station Quick Reference Guide Quick Reference Guide All-Call Paging Account CodeAttendant Automatic CallbackBroker’s Call Automatic Route Selection ARSCall Forward Call Forward Outside System CfosDirect Inward System Access Disa Class of Service COS ProgrammingCall Transfer Caller IDDirect Inward Dialing did HookswitchDo-Not-Disturb Dual Tone Multiple Frequency DtmfIntercom Industry Standard Telephone ISTKeypad Last Number RedialingMeet-Me Answer Line QueuingMessaging Night TransferPaging Pulse/Tone SwitchingPrime Line PrivacyRinging Line Preference Service ObservingSaved Number Redialing Screened Call TransferSystem Speed Dial Station Message Detail Accounting SmdaTAP Flash/Recall Toll RestrictionUnsupervised Conference Unscreened Call TransferZone Paging September Comdial Index-1 Index-2 Comdial September