Vertical Communications DSU II manual Call Transfer, Caller ID, Camp On

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Industry Standard Telephone User’s Guide

Call Transfer

Transferring a call from one station to another. The transfer can be screened, i.e., you find out who is calling and announce them to the party being called; or unscreened, i.e., you transfer the call without identifying the calling party to the called party.

Caller ID

Allows station users to view the originating line number of incoming calls before they are answered.

Camp On

Process that allows a user to wait for a busy or idle line to become available and immediately be called back by the sys- tem; also allows users to send a tone to busy telephone to notify the station that a call is waiting.

Class of Service (COS) Programming

Customized programming of your system by the installer that establishes the basic operating parameters of the system and individual stations.

D

Direct Inward System Access (DISA)

An enhancement option that allows outside callers to directly call a station or access certain internal system features, includ- ing all line groups and ARS. To prevent fraudulent access and unauthorized use, the caller must use an authorization code and system access code to gain access to outside lines as well as many of the advanced telephone features.

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Contents Industry Standard Telephone IST Station User’s Guide Page Transferring Outside Calls Making a Paging Announcement Introduction Flashing the HookswitchAnswering a Call Using Call PickupUsing Night Mode Answering CallsMaking Calls Using Prime Line PreferenceUsing Prime Intercom To access an intercom lineTo queue for a busy line group To access outside line using line group featureLine Group Access Codes To cancel queuingTo redial the last number that you dialed at your telephone Using Last Number RedialTo program personal speed dial numbers Using Speed DialingTo dial system speed dial numbers To dial personal speed dial numbersTo store an intercom number as a speed dial number Holding Calls To retrieve a parked call Using Call ParkHold Recall Feature To park a callUsing Screened Transfer Using Unscreened TransferTransferring Outside Calls If station is busy or the user does not answer To do a quick unscreened transfer to intercom or tie lineTo conference between yourself and two outside parties Conferencing StationsUsing Broker’s Call Using the Messaging Feature Using Message Waiting ControlTo retrieve a message at an alerted station Using LCD Messaging To turn LCD messaging onTo turn LCD messaging off Using RECALL/FLASH To page over an external public address system Using External PagingUsing All-Call and Zone Paging Making a Paging AnnouncementTo reply to a meet-me Using Meet-MeForwarding Calls To cancel call forwarding Call Forward Outside System CfosTo activate Cfos for an IST telephone To De-Activate Cfos Using the Tracker Paging System To track a called party after receiving a ring-no answerTo track a called party without first calling them To retrieve a call that you parked using the Tracker option Responding To Tracker Pager CallsIf you receive a parked call message on your Tracker pager To disable or enable a Tracker pager at your station To cancel the camp-on activity at any time Camping on AT a StationCamping On To An Idle Station To answer callback ring To cancel automatic callback before camp recall occursCamping On To a Busy Station To camp on at any busy stationTo activate call waiting when you hear a busy signal Initiate Call Waiting At a Busy StationTo camp on at a station with a Do Not Disturb condition set To cancel call waiting Line Call WaitingTo answer a call-waiting tone Camping On At a Station Quick Reference Guide Quick Reference Guide Automatic Callback Account CodeAll-Call Paging AttendantCall Forward Outside System Cfos Automatic Route Selection ARSBroker’s Call Call ForwardCaller ID Class of Service COS ProgrammingDirect Inward System Access Disa Call TransferDual Tone Multiple Frequency Dtmf HookswitchDirect Inward Dialing did Do-Not-DisturbLast Number Redialing Industry Standard Telephone ISTIntercom KeypadNight Transfer Line QueuingMeet-Me Answer MessagingPrivacy Pulse/Tone SwitchingPaging Prime LineScreened Call Transfer Service ObservingRinging Line Preference Saved Number RedialingToll Restriction Station Message Detail Accounting SmdaSystem Speed Dial TAP Flash/RecallUnscreened Call Transfer Unsupervised ConferenceZone Paging September Comdial Index-1 Index-2 Comdial September