Vertical Communications DSU II manual Introduction, Flashing the Hookswitch

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Industry Standard Telephone User’s Guide

1. INTRODUCTION

This manual serves as a helpful guide for using all the functions of your new telephone and as a quick reference guide.

You may have your telephone programmed to provide an intercom dial tone when you lift the handset. This arrangement is known as “prime intercom.” You may, however, have your telephone pro- grammed to provide outside line dial tone instead. This arrangement is known as “prime line automatic” or “idle line preference.” Unless otherwise noted, the following instructions are for telephones with prime intercom, which means that you can dial system feature codes as soon as you lift the handset. If your telephone has a different arrangement, you must obtain intercom dial tone before you can dial the various feature codes. To do this, press and release the hookswitch after you hear the outside line dial tone. This action places the outside line on hold and causes intercom dial tone to return to your telephone.

2. FLASHING THE HOOKSWITCH

Pressing and releasing the hookswitch is commonly known as “flashing” the hookswitch or performing a FLASH. If your telephone has a TAP button, we recommend that you press TAP instead of flashing the hookswitch, since you can inadvertently disconnect the line by pressing and releasing the hookswitch.

If your system has the internal flash feature enabled, you can obtain intercom dial tone while on an outside line by flashing the hook- switch. However, to generate a hookflash signal on the outside line, you must flash for intercom and dial à 08. With the internal flash feature disabled, you can flash the hookswitch while on an outside line to generate a flash on an outside line. However, you cannot flash the hookswitch to obtain intercom dial tone.

September, 02

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Contents Industry Standard Telephone IST Station User’s Guide Page Transferring Outside Calls Making a Paging Announcement Introduction Flashing the HookswitchUsing Night Mode Using Call PickupAnswering Calls Answering a CallUsing Prime Intercom Using Prime Line PreferenceTo access an intercom line Making CallsLine Group Access Codes To access outside line using line group featureTo cancel queuing To queue for a busy line groupTo redial the last number that you dialed at your telephone Using Last Number RedialTo program personal speed dial numbers Using Speed DialingTo dial system speed dial numbers To dial personal speed dial numbersTo store an intercom number as a speed dial number Holding Calls Hold Recall Feature Using Call ParkTo park a call To retrieve a parked callTransferring Outside Calls Using Screened TransferUsing Unscreened Transfer If station is busy or the user does not answer To do a quick unscreened transfer to intercom or tie lineTo conference between yourself and two outside parties Conferencing StationsUsing Broker’s Call To retrieve a message at an alerted station Using the Messaging FeatureUsing Message Waiting Control To turn LCD messaging off Using LCD MessagingTo turn LCD messaging on Using RECALL/FLASH Using All-Call and Zone Paging Using External PagingMaking a Paging Announcement To page over an external public address systemTo reply to a meet-me Using Meet-MeForwarding Calls To activate Cfos for an IST telephone To cancel call forwardingCall Forward Outside System Cfos To De-Activate Cfos To track a called party without first calling them Using the Tracker Paging SystemTo track a called party after receiving a ring-no answer If you receive a parked call message on your Tracker pager To retrieve a call that you parked using the Tracker optionResponding To Tracker Pager Calls To disable or enable a Tracker pager at your station Camping On To An Idle Station To cancel the camp-on activity at any timeCamping on AT a Station Camping On To a Busy Station To cancel automatic callback before camp recall occursTo camp on at any busy station To answer callback ringTo camp on at a station with a Do Not Disturb condition set To activate call waiting when you hear a busy signalInitiate Call Waiting At a Busy Station To answer a call-waiting tone To cancel call waitingLine Call Waiting Camping On At a Station Quick Reference Guide Quick Reference Guide All-Call Paging Account CodeAttendant Automatic CallbackBroker’s Call Automatic Route Selection ARSCall Forward Call Forward Outside System CfosDirect Inward System Access Disa Class of Service COS ProgrammingCall Transfer Caller IDDirect Inward Dialing did HookswitchDo-Not-Disturb Dual Tone Multiple Frequency DtmfIntercom Industry Standard Telephone ISTKeypad Last Number RedialingMeet-Me Answer Line QueuingMessaging Night TransferPaging Pulse/Tone SwitchingPrime Line PrivacyRinging Line Preference Service ObservingSaved Number Redialing Screened Call TransferSystem Speed Dial Station Message Detail Accounting SmdaTAP Flash/Recall Toll RestrictionZone Paging Unscreened Call TransferUnsupervised Conference September Comdial Index-1 Index-2 Comdial September