Oricom M800 warranty Troubleshooting guide, General Performance

Page 36

34 Troubleshooting guide

Troubleshooting guide

If your telephone system is not operating properly, first try this general reset procedures:

1.Unplug all power a dapters from the power outlets.

2.Disconnect the telephone line cord from the base or modular jack.

3.Remove the battery compartment covers and unplug all handset battery packs.

4.After a few minutes, re-install all handset battery packs, making sure that the connectors are snug and the wires are not pinched before replacing all battery compartment covers.

5.Plug the power adaptors for the base and any chargers back into their power outlets. Be sure not to use outlets that are controlled by wall switches or timers.

6.Place all handsets in the telephone base or chargers to charge without interruption for at least 30 minutes before use.

7.Plug the line cord into the telephone base or modular jack and verify operation.

General Performance

Problem

 

Cause/solution

 

 

 

Cannot hear a

•

Increase the volume on the

dial tone.

 

handset.

 

• Disconnect the telephone line

 

 

cord from the base unit and

 

 

connect it to a known working

 

 

telephone. If the known working

 

 

telephone operates properly,

 

 

contact our customer support

 

 

center for warranty information.

Handset does

•

The ringer may be off. Increase

not ring.

 

the ringer volume.

 

• Make sure your handset is

 

 

charged.

You

•

The handset may be near the end

experience

 

of range limit. Move the handset

audible static,

•

closer to the base unit.

noise, or

If you are using a line with DSL

 

service, make sure you have

fading in and

 

 

properly installed the DSL filters

out.

 

 

supplied by your service provider.

 

 

 

• Try to relocate the base unit

 

 

and use the handset away from

 

 

sources of electrical interference.

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Contents Oricom Dect Digital Cordless Telephone with Answering System Table of Contents Safety Information Tip Parts Checklist Telephone base and charger installationGetting Started If you have a Broadband lineBattery installation Purchasing additional handsetsPhone Functions Keys Telephone base layout TAM VersionDND Handset layout Press to show menu Battery Charging Battery chargingScreen Display Icon Screen display iconMenu Tree Menu treeMenu Tree Telephone operation Telephone operationSave a number from the redial list to the phonebook Delete number from the redial listMute HandsetTo answer an incoming call during intercom To initiate an intercom during a callTo initiate a PTT Handset and Base Options Handset optionsDisplay language EqualizerEnergy save Auto Hang-UpBase ringer volume Base optionsAuto Answer Call WaitingPhonebook PhonebookAdd a phonebook record To view/call a phonebook recordDelete a phonebook entry Delete all phonebook entriesCaller ID Caller IDClock and Alarm Clock and alarmAlarm tone Do not disturb Do not disturbGlobal DND Handset DNDBlock list Block listAdvanced settings Advanced settingsCall Barring Registering a handsetReset Deregistering a handsetRecall time First RingAnswering system Answering systemNumber of rings before the system answers Record an outgoing announcement OGADelete your recorded OGA Play the current outgoing announcementSecurity code for remote access Message playback using the telephone baseCall screening Message playback using the handset Options during playbackDelete all messages To listen to messages on a handsetAccess the answering system remotely Remote access commandsMessage window Troubleshooting guide Troubleshooting guideGeneral Performance Caller ID Answering systemWARRANTYoneHandset Warranty information AustraliaHandsetWARRANTYone Customer Support Customer SupportPage Australia
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