Oricom M800 warranty Caller ID, Answering system

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Troubleshooting guide 35

Caller ID

Problem	Cause/solution

Caller ID information is not displayed.	•	You must subscribe to Caller ID service from your
		service provider/telephone company.
	• Make sure the base unit is plugged directly into
		a telephone modular jack. If you are using a line
		with ADSL service, make sure you have properly
		installed the ADSL filters supplied by your service
		provider.
While on a call, new caller ID information is not	•	You must subscribe to Caller ID with Call Waiting
displayed.		service from your service provider/telephone
		company.
Answering system

Problem	Cause/solution

The unit does not record new messages.	•	Make sure the answering system is on.
	•	The message memory may be full . Some
		messages will need to be deleted.
Cannot access the answering system locally through a	•	The system may be in use by another party.
system handset.	•	The system is busy recording a message.
	•	The system is busy recording a message.
Cannot operate the answering system remotely.	•	You must use a touch-tone telephone for remote
		access.
	•	Make sure you follow the remote access
		procedures in this user’s guide.

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Contents Oricom Dect Digital Cordless Telephone with Answering System Table of Contents Safety Information Tip Telephone base and charger installation Parts ChecklistGetting Started If you have a Broadband linePurchasing additional handsets Battery installationTelephone base layout TAM Version Phone Functions KeysDND Handset layout Press to show menu Battery charging Battery ChargingScreen display icon Screen Display IconMenu tree Menu TreeMenu Tree Telephone operation Telephone operationDelete number from the redial list Save a number from the redial list to the phonebookMute HandsetTo initiate an intercom during a call To answer an incoming call during intercomTo initiate a PTT Handset options Handset and Base OptionsEqualizer Display languageEnergy save Auto Hang-UpBase options Base ringer volumeAuto Answer Call WaitingPhonebook PhonebookAdd a phonebook record To view/call a phonebook recordDelete all phonebook entries Delete a phonebook entryCaller ID Caller IDClock and alarm Clock and AlarmAlarm tone Do not disturb Do not disturbGlobal DND Handset DNDBlock list Block listAdvanced settings Advanced settingsCall Barring Registering a handsetDeregistering a handset ResetRecall time First RingAnswering system Answering systemRecord an outgoing announcement OGA Number of rings before the system answersDelete your recorded OGA Play the current outgoing announcementMessage playback using the telephone base Security code for remote accessCall screening Options during playback Message playback using the handsetDelete all messages To listen to messages on a handsetRemote access commands Access the answering system remotelyMessage window Troubleshooting guide Troubleshooting guideGeneral Performance Answering system Caller IDWarranty information Australia WARRANTYoneHandsetHandsetWARRANTYone Customer Support Customer SupportPage Australia