Oricom ECO710 warranty Troubleshooting, Always check first that, Everyday use

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Troubleshooting 31

Troubleshooting

ALWAYS check first that:

You have followed all the steps listed in the user manual to install and set up your telephone.

All connectors are firmly inserted in their sockets.

Mains power to the base unit is switched on at the socket.

The handset’s batteries are correctly and securely installed and are not run down.

Everyday use

"I cannot make or answer calls"

If the handset’s display is blank, it may have been switched off. Press and hold the END key to switch it back on.

Check that the base unit’s mains power adapter is plugged in and power is switched on.

The base unit needs mains power for normal operation of the phone – not just for charging the batteries.

Make sure you are using the telephone line cable supplied with your phone. Other telephone line cables might not work. Move the handset closer to the base unit.

Check the battery level symbol on the display.

If it is low, replace the handset on the base unit or charger pod to recharge the batteries.

Switch off power at the mains socket, wait for a short time and then switch back on. This may solve the problem.

"I cannot make a call"

If the handset display shows KEYS LOCKED, press and hold the * button to unlock it before you make a call.

Only one handset (or the base unit) can be connected to the outside line at a time.

If another handset is already using the line, you need to wait until it has finished its call.

"When I press on the keys, nothing happens"

Make sure the batteries are fitted in your handset. If the Battery Level symbol on the display shows ‘low’, put your handset back on the cradle to charge.

"When I key in a number, it appears on the display, but I cannot make an outside call"

Try a different position for the base unit – somewhere higher if possible, or further from other electrical equipment.

"The phone does not ring"

Check that the base unit’s mains power adapter is plugged in and power is switched on.

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Contents Oricom Dect Digital Cordless Telephone Table of Contents Safety Information PBX, damage may result to the PBX Getting started Getting StartedTip If you have a Broadband line Purchasing additional handsetsRadio signals between handset and base unit Setting the time and date on the handsetCharging the batteries InterferencePhone Function Keys Phone Function KeysHandset Microphone Answering machine operation eco710 only What the icons mean? What the icons mean?Your Telephone Operations Your Telephone OperationsMake and answer calls Change the display languageMute/unmute microphone Adjust the earpiece volumePaging Call waitingSet date/time format Activate/deactivate auto hang-upSet time format Set alarmSet alarm tone Using your phonebook Using your phonebookAccess phonebook Store a contact in the phonebookEdit a phonebook entry Direct access memoryDelete a phonebook entry Delete all entries from the phonebook listDelete direct access memory Add/edit direct access memoryUsing the redial list Using the redial listUsing the call log Using the call logAccess call log Delete a Call Log entryAnswering machine operation By handset ECO710 only Set the answer modeAnswering machine operation by handset eco710 only Turn the answering machine on or offRecord a personalized outgoing message Playback and delete messagesPlayback recorded messages Using the intercom Using the intercomIntercom another handset Transfer an external call to another handsetEstablish a three-party conference call Switch between an internal and external callAdvanced use of your telephone Advanced use of your telephoneChange Master PIN Register your handsetSet prefix Un-register your handsetReset unit Change recall timeSet first ring Answering machine settings eco710 only Answering machine settings ECO710 onlySet ring delay To activate/deactivate remote control accessRemote feature lets you perform the following functions Answering machine settings 30 ECO710 onlyDefault settings Set the OGM voice language optionalTroubleshooting TroubleshootingAlways check first that Everyday useHandsetTroubleshootingTone Intercom and transferBatteries TroubleshHandsetootiT nge Warranty Warranty Customer Support Customer SupportPage Australia
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