
TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
Problem | Solution | |
No dial tone | • | Check installation: |
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| — Is the base power cord connected to a working outlet? |
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| — Is the PHONE indicator on? |
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| — Is the telephone line cord connected to the base unit |
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| and the wall jack? |
| • Connect another phone to the same jack; the problem | |
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| might be your wiring or local service. |
| • Is the handset out of range of the base? | |
| • Make sure the battery is properly charged (12 hours). | |
| • Is the battery pack installed correctly? | |
| • Did the handset beep when you pressed the PHONE | |
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| button? Did the PHONE indicator come on? The battery |
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| may need to be charged. |
| • Place the handset in the base for at least 20 seconds. | |
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Dial tone is OK, | • Make sure the T/P switch on the base is correctly set. | |
but can’t dial out |
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Handset does not ring | • Make sure the RINGER switch on the handset is turned to | |
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| ON. |
| • Move closer to the base. The handset may be out of range. | |
| • You may have too many extension phones on your line. Try | |
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| unplugging some phones. |
| • Check for dial tone. | |
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You experience static, | • | Change channels. |
noise, or fading in and out | • Move closer to base (handset might be out of range). | |
| • Does the base need to be relocated? Make sure base is not | |
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| plugged into an outlet with another household appliance. |
| • | Charge battery. |
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