ˆTroubleshooting
We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.
Problem |
| Suggestion | |
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The phone does not work or | • | Be sure the base’s phone line cord and AC adapter are | |
works poorly. |
| correctly and securely connected. | |
| • Be sure the handset’s battery pack is charged. | ||
| • | Return the handset to the base for a few seconds to reset | |
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| the | |
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The handset stops working | • | Move the handset closer to the base. | |
or works poorly during a | • Lift the base’s antenna to a vertical position. | ||
call. | |||
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| • Be sure the handset’s battery pack is charged. | ||
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Low volume or unusual | • | Someone has picked up another phone on the same line. | |
sounds. |
| Hang up the other phone. | |
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Severe noise interference. | • | Keep the handset and base away from computers, remote | |
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| control toys, wireless microphones, alarm systems, inter- | |
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| coms, room monitors, fluorescent lights, and electrical | |
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| appliances. | |
| • | Move to another location or turn off the source of interfer- | |
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| ence. | |
| • | Press CH to change the channel. | |
| • | Hang up and redial the number. | |
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The phone cannot be oper- | • | Lift the base’s antenna to a vertical position. | |
ated at a useful distance | • Be sure neither antenna is touching a metal surface. | ||
from the base because the | |||
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signal becomes weak or | • Recharge the battery pack. | ||
noisy (handset’s range has | |||
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decreased). |
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The handset battery pack | • | Check the charging contacts on the handset and base. If | |
does not charge. |
| they are dirty, clean them with a pencil eraser. | |
| • Be sure the handset is properly seated on the base. | ||
| • Replace the battery pack (see “Replacing the Battery | ||
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| Pack” on Page 30). | |
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28 | Troubleshooting |